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Retail Assessments

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Retail Assessments Courses

Showing result 2 of 363
course
trending
Diploma in Retail Management
  • 58 Classes
  • 1516 Minutes
  • 0 Students
  • trending

By London Academy of Professional Training

  • £300.00 £400.00

  • No Rating

  • (0 ratings)
What you will learn
  • Establishing relationships with customers in the retail environment
  • Product knowledge, handling and promotion
  • Handling customer payments, technology and retail security
  • Consumer buying behaviour, pricing and displaying products
  • Health and Safety and legislation in the retail environment
  • Personal effectiveness and team work in the retail environment
course
trending
Diploma in Customer Service
  • 62 Classes
  • 1606 Minutes
  • 0 Students
  • trending

By London Academy of Professional Training

  • £200.00 £300.00

  • No Rating

  • (0 ratings)
What you will learn
  • Deliver Reliable Customer Service
  • Cross Cultural Awareness and International Markets
  • Customer Loyalty – Bring Back Customers
  • The Art of Communicating Effectively
  • Effective Telephone Etiquette
  • Calming Upset Customers
  • Develop Personal Performance
  • An Introduction to Sales and Marketing
  • Customer Service Law and Ethics