LAPT
London Academy of Professional Training
Certificate
Level 2-3
Foundation
Hospitality Industry
Certificate in Housekeeping Operations
REF: HS-PHK-F
Who Is It For
This certification is designed for individuals at the beginning of their housekeeping careers, including entry-level housekeepers and those new to the hospitality industry. It is ideal for those seeking to establish a strong foundational understanding of housekeeping operations and enhance their employability within the sector.
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Housekeeping Management Strategies
2
Sustainable Practices in Housekeeping
3
Customer Service in Housekeeping
4
Health and Safety in Housekeeping
5
Cleaning Techniques and Equipment
6
Introduction to Housekeeping
Understanding Housekeeping Roles and Responsibilities
5 classes
1.1 Exploring the Basics of Housekeeping
1.2 Identifying Key Housekeeping Roles
1.3 Understanding Housekeeping Responsibilities and Tasks
1.4 Analyzing the Importance of Housekeeping in Hospitality
1.5 Applying Best Practices in Housekeeping Operations
Essential Cleaning Techniques and Tools
Safety and Regulatory Compliance in Housekeeping
Enhancing Guest Experience through Housekeeping
Assessment Breakdown
70%
Theory
20%
Practical
10%
Project
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM