📄 ISO 26000 — Social Responsibility in Care Services — Certification Brochure
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IS
LAPT
Master Certificate Level 6-7 Leadership ISO Health
ISO 26000 — Social Responsibility in Care Services
REF: HL-CSR-26000
6
Subjects
500
Total Marks
65%
Pass Mark
Lifetime
Validity
Who Is It For

This certification is for managerial professionals and executives in the care services industry, typically with at least five years of experience. Individuals seeking to advance their leadership capabilities and drive organisational change in social responsibility will find this certification essential.

Prerequisites

None

Awarding Body: LAPT — London Academy of Professional Training

Curriculum Overview
1 Implementation and Reporting 5 chapters · 30 classes · 50 marks
Understanding ISO 26000 Principles and Core Subjects 6 classes
1.1 Define ISO 26000 Principles in Social Responsibility
1.2 Identify Core Subjects Relevant to Care Services
1.3 Analyze the Relationship Between ISO Principles and Care Practices
1.4 Evaluate the Importance of Stakeholder Engagement in Implementation
1.5 Develop Strategies for Aligning Care Service Goals with ISO Guidelines
1.6 Create an Action Plan for Reporting on Social Responsibility Initiatives
Identifying Stakeholders and Their Expectations 6 classes
2.1 Define Stakeholders in Care Services Context
2.2 Identify Primary Stakeholders and Their Roles
2.3 Analyze Stakeholder Expectations and Needs
2.4 Map Stakeholders to Care Service Objectives
2.5 Develop Strategies for Engaging Stakeholders
2.6 Create a Report Template for Stakeholder Feedback
Integrating Social Responsibility into Care Service Practices 6 classes
3.1 Understand the Principles of Social Responsibility in Care Services
3.2 Assess Current Practices Against ISO 26000 Standards
3.3 Identify Stakeholders and Their Expectations in Care Services
3.4 Develop Strategies for Integrating Social Responsibility into Care Practices
3.5 Create an Action Plan for Implementing Social Responsibility Initiatives
3.6 Measure and Report on the Impact of Social Responsibility in Care Services
Developing Effective Reporting Mechanisms 6 classes
4.1 Identify Key Stakeholders for Effective Reporting
4.2 Establish Clear Reporting Objectives and Outcomes
4.3 Design Reporting Templates for Consistent Data Capture
4.4 Implement Data Collection Methods for Meaningful Insights
4.5 Analyze Reporting Data to Drive Improvement Initiatives
4.6 Communicate Findings to Stakeholders for Transparency
Evaluating and Improving Social Responsibility Outcomes 6 classes
5.1 Identify Key Indicators for Social Responsibility Outcomes
5.2 Assess Current Practices Against ISO 26000 Guidelines
5.3 Gather Stakeholder Feedback on Social Responsibility Initiatives
5.4 Analyze Data to Measure Impact on Care Service Delivery
5.5 Develop Action Plans for Improving Social Responsibility Practices
5.6 Report and Communicate Social Responsibility Outcomes Effectively
2 Leadership in Social Responsibility 5 chapters · 30 classes · 50 marks
Understanding ISO 26000 and its Relevance to Care Services 6 classes
1.1 Define ISO 26000 and Its Key Principles
1.2 Explore the Importance of Social Responsibility in Care Services
1.3 Analyze the Seven Core Subjects of ISO 26000
1.4 Evaluate the Benefits of Implementing ISO 26000 in Care Settings
1.5 Identify Stakeholder Engagement Strategies for Care Services
1.6 Develop an Action Plan for ISO 26000 Implementation in Your Organization
Core Concepts of Social Responsibility in Leadership 6 classes
2.1 Define Social Responsibility in Leadership
2.2 Explore the Principles of ISO 26000
2.3 Identify Stakeholder Expectations in Care Services
2.4 Assess the Impact of Leadership on Social Responsibility
2.5 Develop Strategies for Implementing Social Responsibility
2.6 Evaluate Leadership Practices that Promote Social Responsibility
Stakeholder Engagement and Communication Strategies 6 classes
3.1 Identify Key Stakeholders in Care Services
3.2 Analyze Stakeholder Needs and Expectations
3.3 Develop Effective Communication Strategies
3.4 Implement Engagement Techniques for Diverse Stakeholders
3.5 Evaluate the Impact of Stakeholder Engagement
3.6 Create a Communication Plan for Ongoing Engagement
Implementing Sustainable Practices in Care Services 6 classes
4.1 Identify Key Sustainable Practices for Care Services
4.2 Assess Current Environmental Impact in Care Settings
4.3 Develop a Sustainable Action Plan for Care Services
4.4 Engage Stakeholders in Sustainability Initiatives
4.5 Monitor and Evaluate the Effectiveness of Sustainability Practices
4.6 Share Best Practices and Success Stories in Care Services
Measuring Impact and Continuous Improvement in Social Responsibility 6 classes
5.1 Define Key Metrics for Measuring Social Responsibility Impact
5.2 Analyze Current Practices in Social Responsibility Measurement
5.3 Implement Tools for Data Collection in Care Services
5.4 Evaluate the Effectiveness of Social Responsibility Initiatives
5.5 Identify Areas for Continuous Improvement in Leadership Practices
5.6 Create an Action Plan for Enhancing Social Responsibility Impact
3 Impact Assessment and Evaluation 5 chapters · 30 classes · 75 marks
Foundations of Impact Assessment in Care Services 6 classes
1.1 Define Impact Assessment in Care Services
1.2 Identify Key Stakeholders in Impact Assessment
1.3 Explore Frameworks for Evaluating Social Responsibility
1.4 Assess Methods for Data Collection in Care Services
1.5 Analyze Case Studies of Impact Assessment in Practice
1.6 Develop an Action Plan for Implementing Impact Assessment
Methodologies for Conducting Impact Assessments 6 classes
2.1 Define Key Concepts in Impact Assessment
2.2 Identify Stakeholders for Effective Evaluation
2.3 Explore Quantitative Methodologies for Impact Assessment
2.4 Examine Qualitative Approaches to Evaluating Impact
2.5 Develop a Framework for Conducting Impact Assessments
2.6 Create a Case Study for Practical Application of Methodologies
Stakeholder Identification and Engagement Strategies 6 classes
3.1 Analyze Stakeholder Types and Their Influence
3.2 Identify Key Stakeholders in Care Services
3.3 Develop Stakeholder Mapping Techniques
3.4 Create Engagement Strategies for Diverse Stakeholders
3.5 Implement Communication Plans with Stakeholders
3.6 Evaluate Stakeholder Engagement Outcomes and Feedback
Data Collection and Analysis for Care Service Assessments 6 classes
4.1 Identify Key Data Types for Care Service Assessments
4.2 Explore Data Collection Methods in Care Services
4.3 Implement Effective Data Gathering Techniques
4.4 Analyze Collected Data for Social Responsibility Metrics
4.5 Evaluate the Impact of Data on Care Service Outcomes
4.6 Design Action Plans Based on Data Analysis Findings
Evaluating and Reporting on Social Responsibility Outcomes 6 classes
5.1 Define Key Outcomes of Social Responsibility in Care Services
5.2 Identify Stakeholders in Social Responsibility Evaluation
5.3 Develop Metrics for Measuring Social Responsibility Outcomes
5.4 Analyze Data Collection Methods for Effective Evaluation
5.5 Create a Framework for Reporting Social Responsibility Outcomes
5.6 Present Evaluation Findings to Stakeholders Effectively
4 Stakeholder Engagement and Communication 5 chapters · 30 classes · 75 marks
Understanding Stakeholders in Care Services 6 classes
1.1 Identify Key Stakeholders in Care Services
1.2 Analyze Stakeholder Needs and Expectations
1.3 Explore Effective Communication Strategies with Stakeholders
1.4 Evaluate Methods for Stakeholder Engagement
1.5 Develop a Stakeholder Communication Plan
1.6 Implement Feedback Mechanisms for Stakeholder Input
Principles of Effective Communication in Care Settings 6 classes
2.1 Identify Key Principles of Effective Communication in Care Settings
2.2 Analyze the Role of Active Listening in Stakeholder Engagement
2.3 Explore Techniques for Tailoring Communication to Diverse Audiences
2.4 Assess the Impact of Non-verbal Communication in Care Environments
2.5 Develop Strategies for Encouraging Open Dialogue with Stakeholders
2.6 Create a Plan for Implementing Effective Communication Practices in Care Services
Developing Stakeholder Engagement Strategies 6 classes
3.1 Identify Key Stakeholders in Care Services
3.2 Assess Stakeholder Interests and Priorities
3.3 Develop Effective Communication Channels for Engagement
3.4 Create Stakeholder Participation Strategies
3.5 Measure and Evaluate Stakeholder Engagement Effectiveness
3.6 Align Stakeholder Feedback with Care Service Improvements
Measuring Stakeholder Satisfaction and Feedback 6 classes
4.1 Define Key Metrics for Stakeholder Satisfaction
4.2 Develop a Stakeholder Feedback Framework
4.3 Design Effective Survey Instruments for Feedback Collection
4.4 Analyze and Interpret Stakeholder Feedback Data
4.5 Create Action Plans Based on Stakeholder Insights
4.6 Communicate Findings and Engage Stakeholders in Improvements
Leadership in Stakeholder Communication and Engagement 6 classes
5.1 Identify Key Stakeholders in Care Services
5.2 Assess Stakeholder Needs and Expectations
5.3 Develop Effective Communication Strategies for Stakeholders
5.4 Implement Stakeholder Engagement Techniques
5.5 Evaluate the Impact of Communication on Stakeholder Relationships
5.6 Foster Continuous Improvement in Stakeholder Engagement Practices
5 Strategic Integration in Care Services 5 chapters · 30 classes · 125 marks
Understanding ISO 26000 Framework and Principles 6 classes
1.1 Explore the ISO 26000 Framework and Its Relevance to Care Services
1.2 Identify the Core Principles of Social Responsibility
1.3 Analyze Stakeholder Engagement in Care Services
1.4 Evaluate the Impact of Social Responsibility on Care Service Quality
1.5 Develop Strategies for Integrating ISO 26000 into Care Service Operations
1.6 Create an Action Plan for Implementing ISO 26000 Principles in Your Service
Assessing Current Practices in Care Services 6 classes
2.1 Identify Current Practices in Care Services
2.2 Analyze Strengths and Weaknesses of Existing Practices
2.3 Evaluate Stakeholder Feedback in Service Delivery
2.4 Compare Practices Against ISO 26000 Guidelines
2.5 Recommend Improvements for Social Responsibility
2.6 Develop an Action Plan for Strategic Integration
Strategic Planning for Social Responsibility Integration 6 classes
3.1 Analyze the Principles of ISO 26000 in Care Services
3.2 Identify Key Stakeholders for Social Responsibility Integration
3.3 Develop Strategic Objectives for Social Responsibility in Care
3.4 Create an Action Plan for Implementing Social Responsibility Initiatives
3.5 Evaluate the Impact of Social Responsibility Practices in Care Services
3.6 Present Strategic Recommendations for Enhancing Social Responsibility
Engaging Stakeholders and Community Partnerships 6 classes
4.1 Identify Key Stakeholders in Care Services
4.2 Analyze Stakeholder Interests and Impact
4.3 Develop Effective Communication Strategies for Stakeholder Engagement
4.4 Explore Community Partnerships and Their Benefits
4.5 Implement Collaborative Approaches with Local Organizations
4.6 Evaluate the Impact of Stakeholder Engagement on Care Services
Evaluating and Reporting on Social Responsibility Outcomes 6 classes
5.1 Analyze Key Indicators of Social Responsibility Outcomes
5.2 Assess Current Practices in Reporting Social Responsibility
5.3 Compare Frameworks for Evaluating Social Responsibility in Care Services
5.4 Develop Metrics for Measuring Social Responsibility Impact
5.5 Create a Comprehensive Reporting Template for Social Responsibility Outcomes
5.6 Present Strategies for Continuous Improvement in Social Responsibility Reporting
6 Principles of Social Responsibility 5 chapters · 30 classes · 125 marks
Understanding Social Responsibility in Care Services 6 classes
1.1 Define Social Responsibility in Care Services
1.2 Identify Key Principles of ISO 26000
1.3 Explore Stakeholder Engagement in Care Settings
1.4 Assess the Impact of Care Services on Communities
1.5 Develop a Social Responsibility Action Plan
1.6 Evaluate the Effectiveness of Social Responsibility Initiatives
The Principles of ISO 26000 and Their Application 6 classes
2.1 Understand the Core Principles of ISO 26000
2.2 Explore the Importance of Social Responsibility in Care Services
2.3 Identify Key Stakeholders in Social Responsibility Practices
2.4 Apply the Principles of ISO 26000 to Real-World Scenarios
2.5 Evaluate Ethical Practices in Care Service Delivery
2.6 Develop a Social Responsibility Action Plan Based on ISO 26000
Stakeholder Engagement and Communication Strategies 6 classes
3.1 Identify Key Stakeholders in Care Services
3.2 Analyze Stakeholder Needs and Expectations
3.3 Develop Effective Communication Strategies for Stakeholders
3.4 Implement Communication Techniques for Stakeholder Engagement
3.5 Evaluate the Impact of Stakeholder Engagement Efforts
3.6 Foster Continuous Improvement in Stakeholder Communication
Assessing Social Responsibility Practices in Care Services 6 classes
4.1 Define Social Responsibility in Care Services
4.2 Identify Key Principles of ISO 26000 in Care Context
4.3 Evaluate Current Social Responsibility Practices in Care Services
4.4 Analyze Stakeholder Impact on Social Responsibility Assessments
4.5 Develop a Checklist for Assessing Social Responsibility in Care
4.6 Implement an Action Plan for Improvement in Care Services
Creating a Culture of Social Responsibility in Leadership 6 classes
5.1 Define Social Responsibility and Its Importance in Care Leadership
5.2 Identify Key Principles of ISO 26000 in Social Responsibility
5.3 Assess Current Leadership Practices Against Social Responsibility Standards
5.4 Develop Strategies to Foster a Culture of Social Responsibility
5.5 Engage Stakeholders in Promoting Social Responsibility Initiatives
5.6 Evaluate the Impact of Social Responsibility on Care Service Outcomes
Assessment Breakdown
50%
Theory
35%
Practical
15%
Project

Passing Mark: 325 / 500 (65%)

Methods: Written Examination, Practical Assignment, Portfolio Assessment

How to Enrol

Website: lapt.org

Email: info@lapt.org

Phone: +44 7513 283044

Address: 85 Great Portland Street, W1W 7LT, United Kingdom

Hours: Monday – Friday, 9AM – 5PM

LAPT — London Academy of Professional Training
Master Certificate | Leadership | Level 6-7
Ref: HL-CSR-26000
lapt.org
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ISO 26000 — Social Responsibility in Care Services