LAPT
London Academy of Professional Training
Master Certificate
Level 6-7
Leadership
ISO Security Safety & Risk
ISO 9001DMS — Quality Management for Consumer Safety Products
REF: SSR-DMS-9001DMS
Who Is It For
This certification is designed for senior managers, executives, and quality assurance leaders who possess significant experience in the safety and risk management industry. It is essential for those looking to lead initiatives that improve quality management processes within their organisations.
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Leadership in Quality Management
Understanding Quality Management Principles in Leadership
6 classes
1.1 Define Key Quality Management Principles in Leadership
1.2 Explore the Role of Leadership in Quality Assurance
1.3 Analyze the Impact of Leadership Styles on Quality Management
1.4 Identify Best Practices for Leading Quality Improvement Initiatives
1.5 Develop a Quality Management Vision for Your Team
1.6 Implement Strategies for Fostering a Quality Culture in Leadership
Creating a Quality Culture: Engaging Teams for Safety
6 classes
2.1 Define and Understand Quality Culture in Organizations
2.2 Identify Key Components of Team Engagement for Safety
2.3 Develop Strategies for Leaders to Foster a Quality Mindset
2.4 Implement Effective Communication Techniques to Promote Safety
2.5 Design Collaborative Activities that Enhance Team Commitment
2.6 Evaluate the Impact of a Quality Culture on Consumer Safety
Risk Management Strategies in Quality Assurance
6 classes
3.1 Identify Key Risks in Quality Management for Consumer Products
3.2 Analyze the Impact of Risks on Consumer Safety Outcomes
3.3 Develop Risk Assessment Frameworks for Quality Assurance
3.4 Implement Effective Risk Mitigation Strategies
3.5 Monitor and Review Risk Management Processes in Practice
3.6 Evaluate the Effectiveness of Risk Management Strategies
Performance Measurement and Continuous Improvement
6 classes
4.1 Define Key Performance Indicators for Quality Management
4.2 Analyze Current Performance Metrics in Consumer Safety Products
4.3 Implement Tools for Collecting Performance Data
4.4 Evaluate Performance Data to Identify Improvement Areas
4.5 Develop a Continuous Improvement Action Plan
4.6 Communicate Performance Outcomes and Improvement Strategies
Leading Change in Quality Management Systems
6 classes
5.1 Identify Key Drivers of Change in Quality Management Systems
5.2 Analyze Stakeholder Resistance to Change in Quality Initiatives
5.3 Develop a Vision for Quality Management Transformation
5.4 Create a Step-by-Step Change Implementation Plan
5.5 Communicate Change Effectively to Stakeholders
5.6 Evaluate the Impact of Change on Quality Management Performance
2
Performance Measurement and Analysis
Understanding Performance Measurement Fundamentals
6 classes
1.1 Define Key Concepts in Performance Measurement
1.2 Identify Performance Metrics Relevant to Consumer Safety Products
1.3 Explore the Role of Data Collection in Performance Measurement
1.4 Analyze Different Approaches to Performance Analysis
1.5 Examine Case Studies of Effective Performance Measurement
1.6 Apply Performance Measurement Tools to Real-World Scenarios
Developing Key Performance Indicators (KPIs) for Safety Products
6 classes
2.1 Define Key Performance Indicators for Safety Products
2.2 Identify Essential Safety Metrics for Consumer Products
2.3 Establish Baselines for Measuring Safety Performance
2.4 Create SMART Criteria for Effective KPIs
2.5 Develop a KPI Dashboard for Visual Performance Tracking
2.6 Analyze KPI Results to Enhance Product Safety Strategies
Data Collection Methods for Performance Analysis
6 classes
3.1 Identify Key Data Collection Types for Performance Analysis
3.2 Evaluate Quantitative Data Collection Techniques
3.3 Explore Qualitative Data Collection Methods
3.4 Compare Primary and Secondary Data Sources
3.5 Implement Best Practices for Data Collection
3.6 Analyze Collected Data to Inform Performance Decisions
Interpreting Performance Data and Reporting Results
6 classes
4.1 Identify Key Performance Indicators for Consumer Safety Products
4.2 Collect and Organize Performance Data Effectively
4.3 Analyze Performance Trends and Identify Areas for Improvement
4.4 Interpret Statistical Results to Inform Quality Management Decisions
4.5 Develop Clear and Concise Performance Reports
4.6 Present Performance Findings to Stakeholders and Gather Feedback
Implementing Corrective Actions Based on Performance Insights
6 classes
5.1 Analyze Performance Data to Identify Issues
5.2 Determine Root Causes of Performance Gaps
5.3 Develop SMART Corrective Action Plans
5.4 Implement Corrective Actions Effectively
5.5 Monitor and Measure Outcomes of Corrections
5.6 Review and Refine Performance Improvement Processes
3
Continuous Improvement Techniques
Understanding Continuous Improvement Concepts in Domestic Safety
6 classes
1.1 Define Continuous Improvement in Domestic Safety Context
1.2 Identify Key Principles of Continuous Improvement
1.3 Explore Tools for Measuring Improvement in Safety Products
1.4 Analyze Case Studies of Continuous Improvement Successes
1.5 Develop a Continuous Improvement Action Plan for Safety Products
1.6 Implement Feedback Mechanisms for Ongoing Improvement
Tools and Techniques for Identifying Improvement Opportunities
6 classes
2.1 Assess Current Processes Using SWOT Analysis
2.2 Utilize Root Cause Analysis to Uncover Issues
2.3 Employ the 5 Whys Technique for Deeper Insights
2.4 Map Value Streams to Identify Waste and Inefficiencies
2.5 Leverage Customer Feedback to Pinpoint Improvement Areas
2.6 Develop an Action Plan for Continuous Improvement Initiatives
Implementing Kaizen for Ongoing Quality Enhancements
6 classes
3.1 Understand the Principles of Kaizen for Quality Management
3.2 Identify Key Areas for Improvement Using Kaizen Techniques
3.3 Engage Teams in Kaizen Initiatives for Consumer Safety Enhancements
3.4 Develop Action Plans for Implementing Kaizen Strategies
3.5 Measure the Impact of Kaizen on Quality Outcomes
3.6 Sustain Continuous Improvement Through Ongoing Kaizen Practices
Measuring and Evaluating Improvement Outcomes
6 classes
4.1 Identify Key Performance Indicators for Improvement
4.2 Collect and Analyze Data on Improvement Outcomes
4.3 Compare Current Performance Against Targets
4.4 Conduct Root Cause Analysis for Underperformance
4.5 Develop Action Plans Based on Evaluation Results
4.6 Present Improvement Findings to Stakeholders Effectively
Sustaining Continuous Improvement in Quality Management Systems
6 classes
5.1 Identify Key Components of Sustaining Continuous Improvement
5.2 Analyze the Role of Leadership in Quality Management Systems
5.3 Implement Effective Communication Strategies for Improvement
5.4 Evaluate Continuous Improvement Metrics and KPIs
5.5 Develop an Action Plan for Sustainable Quality Practices
5.6 Facilitate Team Engagement in Quality Management Initiatives
4
Risk Management Strategies
Foundations of Risk Management in Consumer Safety
6 classes
1.1 Define Key Concepts of Risk Management
1.2 Identify Types of Risks in Consumer Safety Products
1.3 Analyze Risk Assessment Methodologies
1.4 Evaluate the Importance of Stakeholder Involvement
1.5 Develop a Risk Management Plan Framework
1.6 Implement Risk Control Measures in Practice
Identifying and Assessing Risks in Domestic Settings
6 classes
2.1 Define Risk: Understanding the Concept of Risks in Domestic Settings
2.2 Identify Common Domestic Risks: Categories and Examples
2.3 Assessing Impact: Evaluating the Consequences of Domestic Risks
2.4 Probability Analysis: Estimating Likelihood of Risks Occurring
2.5 Risk Prioritization: Ranking Risks in Domestic Environments
2.6 Developing Mitigation Strategies: Creating Plans for Risk Reduction
Strategies for Mitigating Risks in Consumer Products
6 classes
3.1 Identify Key Risks in Consumer Products
3.2 Analyze Risk Impact on Consumer Safety
3.3 Develop Effective Risk Mitigation Strategies
3.4 Implement Risk Control Measures
3.5 Monitor and Review Risk Management Processes
3.6 Evaluate the Effectiveness of Risk Mitigation Efforts
Implementing Risk Management Frameworks
6 classes
4.1 Define Key Concepts of Risk Management Frameworks
4.2 Identify Components of Effective Risk Management Strategies
4.3 Assess Organizational Risks Using Standardized Tools
4.4 Develop a Risk Assessment Plan Tailored to Consumer Safety
4.5 Implement Risk Mitigation Techniques in Quality Management
4.6 Evaluate the Effectiveness of Risk Management Frameworks
Monitoring and Reviewing Risk Management Practices
6 classes
5.1 Identify Key Metrics for Risk Management Monitoring
5.2 Develop a Framework for Reviewing Risk Management Strategies
5.3 Analyze Current Risk Management Practices and Outcomes
5.4 Conduct Stakeholder Feedback Sessions on Risk Management
5.5 Implement Continuous Improvement Techniques in Risk Reviews
5.6 Create an Action Plan for Enhancing Risk Management Effectiveness
5
ISO 9001 Standards
Understanding ISO 9001: Foundations of Quality Management Systems
6 classes
1.1 Define ISO 9001 and Its Purpose in Quality Management
1.2 Identify Key Principles of Quality Management Systems
1.3 Explain the Structure of ISO 9001 Standards
1.4 Discuss the Benefits of Implementing ISO 9001
1.5 Analyze the Role of Leadership in ISO 9001 Compliance
1.6 Create a Simple Action Plan for ISO 9001 Implementation
Document Control and Record Management in ISO 9001
6 classes
2.1 Identify Key Components of Document Control in ISO 9001
2.2 Analyze the Importance of Document Management for Compliance
2.3 Examine Procedures for Creating and Reviewing Documents
2.4 Explore Techniques for Version Control and Document Distribution
2.5 Implement Record Management Practices for Effective Retrieval
2.6 Assess the Role of Continuous Improvement in Document Control
Risk Assessment and Management in Quality Systems
6 classes
3.1 Identify Risk Factors in Consumer Safety Products
3.2 Analyze Impact of Risks on Quality Management Systems
3.3 Evaluate Existing Risk Management Practices
3.4 Develop a Risk Assessment Matrix for Quality Systems
3.5 Implement Strategies for Mitigating Identified Risks
3.6 Monitor and Review Risk Management Effectiveness
Internal Audits and Continuous Improvement Strategies
6 classes
4.1 Understand the Purpose of Internal Audits in ISO 9001
4.2 Identify Key Components of Effective Internal Audits
4.3 Develop an Internal Audit Checklist for Consumer Safety Products
4.4 Execute a Mock Internal Audit and Review Findings
4.5 Explore Continuous Improvement Strategies Post-Audit
4.6 Create an Action Plan for Implementing Audit Recommendations
Leadership and Commitment to Quality Culture
6 classes
5.1 Define Leadership's Role in Quality Management
5.2 Identify Key Components of a Quality Culture
5.3 Assess Current Commitment to Quality Practices
5.4 Develop Strategies to Enhance Quality Leadership
5.5 Foster Employee Engagement in Quality Initiatives
5.6 Implement a Continuous Improvement Framework
6
Quality Management Principles
Understanding Quality Management Principles and Frameworks
6 classes
1.1 Define Quality Management Principles for Consumer Safety
1.2 Explore Key Quality Management Frameworks
1.3 Evaluate the Importance of Consumer Safety in Quality Management
1.4 Identify the Roles of Leadership in Quality Management
1.5 Analyze Case Studies on Quality Management Implementation
1.6 Develop an Action Plan for Quality Management in Your Organisation
Implementing a Quality Management System (QMS)
6 classes
2.1 Identify Key Components of a Quality Management System
2.2 Analyze the Benefits of Implementing a QMS for Consumer Safety
2.3 Define the Role of Leadership in Quality Management
2.4 Develop a QMS Implementation Plan for Consumer Safety Products
2.5 Evaluate Risk Management Strategies within QMS Context
2.6 Create a Continuous Improvement Framework for QMS
Auditing and Monitoring Quality Processes
6 classes
3.1 Identify Key Auditing Objectives in Quality Management
3.2 Understand the Fundamentals of Quality Auditing Techniques
3.3 Develop Effective Audit Checklists for Quality Processes
3.4 Evaluate Quality Metrics and Their Impact on Consumer Safety
3.5 Analyze Audit Findings to Improve Quality Management Systems
3.6 Implement Continuous Monitoring Strategies for Quality Assurance
Risk Management in Quality Management
6 classes
4.1 Identify Risk Factors in Consumer Safety Products
4.2 Analyze the Impact of Risks on Quality Management
4.3 Evaluate Risk Assessment Techniques for Quality Control
4.4 Discuss the Role of Leadership in Risk Management
4.5 Develop a Risk Mitigation Plan for Quality Improvement
4.6 Apply Risk Management Strategies in Quality Audits
Continuous Improvement and Quality Performance Metrics
6 classes
5.1 Identify Key Concepts of Continuous Improvement
5.2 Explore the Principles of Quality Performance Metrics
5.3 Analyze the Relationship Between Continuous Improvement and Consumer Safety
5.4 Implement Tools for Measuring Quality Performance
5.5 Develop a Continuous Improvement Action Plan
5.6 Evaluate the Impact of Continuous Improvement on Quality Management
Assessment Breakdown
50%
Theory
35%
Practical
15%
Project
Passing Mark: 325 / 500 (65%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM