verification | certificates

01

Yoga

5 chapters • 100 marks

Yoga philosophy, asanas, pranayama, meditation and wellness routines.

Unit 1 — Introduction to Yoga — History, Philosophy and Benefits

Unit 2 — Asanas — Standing, Sitting and Supine Postures

Unit 3 — Pranayama — Breathing Exercises and Techniques

Unit 4 — Meditation, Relaxation and Mindfulness Practices

Unit 5 — Yoga for Health, Wellness and Stress Management

02

Design Thinking & Innovation

5 chapters • 100 marks

Creative problem solving, design cycle, prototyping and user testing.

Unit 1 — Introduction to Design Thinking — The 5-Stage Model

Unit 2 — Empathy — Understanding Users and Their Needs

Unit 3 — Problem Definition and Creative Ideation Techniques

Unit 4 — Rapid Prototyping — Building Low-Fidelity Solutions

Unit 5 — Testing, Feedback and Design Project Presentation

03

Electronics & Hardware

5 chapters • 30 classes • 100 marks

Electronic components, circuits, soldering basics, hardware assembly.

Unit 1 — Introduction to Electronics — Components and Symbols 6 classes

1.1 Identify Common Electronic Components

1.2 Understand the Function of Resistors and Capacitors

1.3 Explore the Role of Diodes and Transistors

1.4 Interpret Circuit Diagrams and Component Symbols

1.5 Investigate Series and Parallel Configurations

1.6 Apply Knowledge to Create Basic Circuits

Unit 2 — Basic Electronic Circuits and Breadboard Prototyping 6 classes

2.1 Identify Components in Basic Electronic Circuits

2.2 Understand Ohm's Law in Circuit Design

2.3 Learn to Use a Breadboard for Prototyping

2.4 Create a Simple Series Circuit on a Breadboard

2.5 Analyze Circuit Behavior with Multimeters

2.6 Design a Basic Electronic Circuit for a Practical Application

Unit 3 — Soldering Techniques and Safe Practices 6 classes

3.1 Identify Essential Soldering Tools and Equipment

3.2 Understand Soldering Materials and Their Properties

3.3 Demonstrate Safe Practices in Soldering Setup

3.4 Execute Basic Through-Hole Soldering Techniques

3.5 Apply Surface Mount Soldering Methods Effectively

3.6 Troubleshoot Common Soldering Issues and Solutions

Unit 4 — PCB Basics and Circuit Assembly 6 classes

4.1 Identify Components on a PCB

4.2 Understand PCB Layout Basics

4.3 Explore Schematic Diagrams for Circuit Design

4.4 Learn the PCB Fabrication Process

4.5 Assemble a Basic Circuit on a PCB

4.6 Test and Troubleshoot Your Assembled Circuit

Unit 5 — Hardware Troubleshooting — Identify and Fix Faults 6 classes

5.1 Identify Common Hardware Faults in Electronic Devices

5.2 Diagnose Issues Using Basic Troubleshooting Techniques

5.3 Utilize Diagnostic Tools for Hardware Testing

5.4 Analyze Symptoms to Determine Underlying Problems

5.5 Repair Minor Hardware Issues: Step-by-Step Guide

5.6 Evaluate Repair Outcomes and Implement Preventive Measures

04

Data Science

5 chapters • 30 classes • 100 marks

Data concepts, spreadsheets, basic statistics, data visualisation.

Unit 1 — Introduction to Data Science and Its Applications 6 classes

1.1 Explore the Definition and Scope of Data Science

1.2 Identify Key Roles and Skills in Data Science

1.3 Examine Data Collection Methods and Sources

1.4 Analyze Data Processing Techniques and Tools

1.5 Investigate Real-World Applications of Data Science

1.6 Discuss Ethical Considerations in Data Science

Unit 2 — Understanding Data — Types, Sources and Formats 6 classes

2.1 Identify Different Types of Data

2.2 Explore Primary vs Secondary Data Sources

2.3 Distinguish Between Qualitative and Quantitative Data

2.4 Analyze Data Formats: Structured vs Unstructured

2.5 Assess Reliability of Data Sources

2.6 Apply Data Selection Techniques for Projects

Unit 3 — Data Collection, Cleaning and Organisation 6 classes

3.1 Identify Different Sources of Data for Collection

3.2 Explore Techniques for Effective Data Collection

3.3 Apply Data Cleaning Methods to Remove Inaccuracies

3.4 Standardise Data Formats for Consistency

3.5 Organise Data Using Appropriate Structures and Tools

3.6 Assess and Evaluate Organised Data for Analysis Readiness

Unit 4 — Data Visualisation Using Spreadsheets and Charts 6 classes

4.1 Understand Data Types for Effective Visualization

4.2 Create Simple Charts Using Spreadsheet Software

4.3 Enhance Charts with Titles, Labels, and Legends

4.4 Utilize Conditional Formatting for Data Insight

4.5 Explore Advanced Chart Types for Complex Data

4.6 Apply Data Visualization Skills through a Project

Unit 5 — Basic Statistics — Mean, Median, Mode and Interpretation 6 classes

5.1 Define and Explain the Concept of Mean

5.2 Calculate the Mean in Data Sets

5.3 Introduce and Differentiate Median from Mean

5.4 Calculate the Median in Various Data Sets

5.5 Understand Mode and Its Importance in Data Analysis

5.6 Apply Mean, Median, and Mode to Real-Life Scenarios

05

Physical Activity Trainer

5 chapters • 30 classes • 100 marks

Sports science, fitness training, physical education methodology.

Unit 1 — Introduction to Sports Science and Physical Education 6 classes

1.1 Define Key Concepts in Sports Science

1.2 Explore the Historical Development of Physical Education

1.3 Identify Major Components of Physical Fitness

1.4 Examine the Role of Nutrition in Sports Performance

1.5 Analyze Different Training Methods for Athletes

1.6 Create a Basic Physical Training Plan for a Sport

Unit 2 — Human Anatomy, Fitness Components and Assessment 6 classes

2.1 Identify Major Muscle Groups in the Human Body

2.2 Explore the Five Components of Physical Fitness

2.3 Assessing Flexibility: Techniques and Benefits

2.4 Measuring Cardiovascular Endurance: Methods and Protocols

2.5 Evaluating Strength: Assessment Tools and Exercises

2.6 Designing a Fitness Assessment Plan for Individuals

Unit 3 — Physical Training Techniques and Warm-up Routines 6 classes

3.1 Identify Key Physical Training Techniques for Different Sports

3.2 Explore the Importance of Warm-up Routines in Injury Prevention

3.3 Demonstrate Dynamic Stretching Exercises for Enhanced Flexibility

3.4 Analyze the Components of an Effective Warm-up Routine

3.5 Create a Custom Warm-up Routine for a Specific Sport

3.6 Assess the Effectiveness of Warm-up and Training Techniques through Peer Feedback

Unit 4 — Sports and Games — Rules, Coaching and Officiating Basics 6 classes

4.1 Understand Key Rules of Popular Sports

4.2 Analyze the Impact of Rules on Gameplay

4.3 Explore Basic Coaching Techniques for Beginners

4.4 Develop Effective Communication Skills for Coaching

4.5 Learn the Essentials of Officiating in Sports

4.6 Apply Rules and Officiating in a Mock Game Scenario

Unit 5 — First Aid in Sports and Injury Prevention 6 classes

5.1 Identify Common Sports Injuries and Their Symptoms

5.2 Understand the RICE Method for Injury Management

5.3 Perform Basic First Aid Techniques for Sports Injuries

5.4 Recognize the Role of Warm-Up and Cool-Down in Injury Prevention

5.5 Develop a Personal First Aid Kit for Sporting Activities

5.6 Create an Injury Prevention Plan for a Specific Sport

06

Artificial Intelligence

5 chapters • 30 classes • 100 marks

AI concepts, data collection, model training basics — CBSE AI Class 9.

Unit 1 — Introduction to AI and Its Real-World Applications 6 classes

1.1 Define Artificial Intelligence and Its Key Concepts

1.2 Explore the History and Evolution of AI Technology

1.3 Identify Different Types of AI: Narrow vs. General AI

1.4 Examine AI Technologies: Machine Learning and Deep Learning

1.5 Investigate Real-World Applications of AI in Various Industries

1.6 Analyze Ethical Considerations and Future Trends in AI

Unit 2 — AI Values — Ethics, Bias and Inclusivity 6 classes

2.1 Define and Discuss Ethics in Artificial Intelligence

2.2 Identify Examples of Bias in AI Systems

2.3 Explore the Impact of AI Bias on Society

2.4 Analyze Case Studies of Ethical Dilemmas in AI

2.5 Develop Strategies for Ensuring Inclusivity in AI

2.6 Create a Presentation on Ethical AI Practices

Unit 3 — Data and Data Literacy — Understanding Datasets 6 classes

3.1 Identify Different Types of Data in Datasets

3.2 Explore Data Sources and Their Relevance

3.3 Understand Data Structure and Formats

3.4 Analyze Data Quality and Integrity

3.5 Visualize Datasets Using Graphical Techniques

3.6 Apply Data Literacy Skills to Real-World Scenarios

Unit 4 — Machine Learning — Supervised and Unsupervised Introduction 6 classes

4.1 Identify the Key Concepts of Machine Learning

4.2 Differentiate Between Supervised and Unsupervised Learning

4.3 Explore Real-world Applications of Supervised Learning

4.4 Examine Real-world Applications of Unsupervised Learning

4.5 Implement a Simple Supervised Learning Model

4.6 Analyze Data Patterns Using Unsupervised Learning Techniques

Unit 5 — AI Project Cycle — Planning, Building and Evaluating 6 classes

5.1 Define the AI Project Cycle: Understand Key Stages

5.2 Identify Project Goals: Setting Clear Objectives for AI

5.3 Gather and Analyze Data: Essential Steps in Planning

5.4 Design and Develop the AI Model: Building Basics

5.5 Test and Validate the AI System: Ensuring Reliability

5.6 Review and Reflect: Evaluating Project Outcomes

07

Multi Skill Foundation

5 chapters • 30 classes • 100 marks

Multi-disciplinary vocational foundations across service industry sectors.

Unit 1 — Service Industry Overview and Career Options 6 classes

1.1 Define the Service Industry: Key Concepts and Characteristics

1.2 Explore Different Sectors within the Service Industry

1.3 Identify Essential Skills Required in the Service Industry

1.4 Discuss Career Paths in the Service Sector

1.5 Analyze Job Roles and Responsibilities in Service Careers

1.6 Create a Personal Action Plan for a Career in the Service Industry

Unit 2 — Communication, Interpersonal and Soft Skills 6 classes

2.1 Explore the Basics of Effective Communication

2.2 Practice Active Listening Techniques

2.3 Identify Key Elements of Non-Verbal Communication

2.4 Develop Assertiveness in Communication

2.5 Enhance Teamwork through Interpersonal Skills

2.6 Apply Conflict Resolution Strategies in Real Scenarios

Unit 3 — Workplace Safety, Discipline and Professional Ethics 6 classes

3.1 Identify Key Workplace Safety Hazards

3.2 Demonstrate Proper Use of Personal Protective Equipment (PPE)

3.3 Explore Workplace Discipline and Its Importance

3.4 Analyze Case Studies on Professional Ethics

3.5 Develop an Action Plan for Responding to Safety Incidents

3.6 Create a Code of Conduct for a Safe and Ethical Workplace

Unit 4 — Basic Computer and Digital Literacy 6 classes

4.1 Understand Computer Components and Their Functions

4.2 Explore the Basics of Operating Systems

4.3 Use Common Software Applications for Daily Tasks

4.4 Develop Digital Communication Skills via Email

4.5 Ensure Online Safety and Cybersecurity Awareness

4.6 Create and Present Digital Content Effectively

Unit 5 — Introduction to Entrepreneurship and Self-Employment 6 classes

5.1 Identify Characteristics of Successful Entrepreneurs

5.2 Explore Different Types of Business Models

5.3 Understand Market Research Techniques

5.4 Develop a Simple Business Idea

5.5 Create a Basic Business Plan Outline

5.6 Present and Evaluate Business Ideas with Peers

08

Multimedia

5 chapters • 30 classes • 100 marks

Digital media, graphic design basics, audio-video editing introduction.

Unit 1 — Introduction to Multimedia and Digital Media 6 classes

1.1 Define and Explore the Components of Multimedia

1.2 Identify Different Types of Digital Media

1.3 Analyze the Impact of Multimedia in Today’s Society

1.4 Compare and Contrast Traditional Media and Digital Media

1.5 Examine Tools Used for Creating Multimedia Content

1.6 Create a Simple Multimedia Presentation

Unit 2 — Graphic Design Fundamentals and Colour Theory 6 classes

2.1 Explore Basic Graphic Design Principles

2.2 Understand the Elements of Design

2.3 Investigate the Importance of Colour in Design

2.4 Identify Colour Schemes and Their Applications

2.5 Create a Simple Graphic Design Project

2.6 Present and Critique Graphic Design Work

Unit 3 — Digital Photography and Image Editing (Canva/Photoshop) 6 classes

3.1 Understand the Basics of Digital Photography

3.2 Explore Camera Settings and Techniques

3.3 Introduce Canva for Image Editing

3.4 Utilize Photoshop Tools for Basic Editing

3.5 Create a Photo Project Using Canva

3.6 Edit and Enhance Images with Photoshop Filters

Unit 4 — Audio and Video Editing Basics 6 classes

4.1 Understand Audio and Video Formats

4.2 Explore Basic Audio Editing Techniques

4.3 Learn Fundamental Video Editing Skills

4.4 Create and Edit Audio Clips Using Software

4.5 Compile and Trim Video Footage Effectively

4.6 Produce a Simple Audio-Video Project

Unit 5 — Digital Publishing, Portfolio and Industry Tools 6 classes

5.1 Explore Digital Publishing Platforms and Their Features

5.2 Understand the Elements of Effective Digital Portfolio Design

5.3 Discover Industry Standard Tools for Multimedia Production

5.4 Create a Sample Digital Publication Using Templates

5.5 Develop a Digital Portfolio Showcasing Multimedia Skills

5.6 Evaluate and Present Your Digital Portfolio to Peers

09

Apparel

5 chapters • 30 classes • 100 marks

Fabric types, stitching basics, garment construction, fashion fundamentals.

Unit 1 — Introduction to Apparel and Fashion Industry 6 classes

1.1 Explore the Evolution of Apparel and Fashion Trends

1.2 Identify Key Components of the Apparel Industry

1.3 Understand the Role of Fashion Designers and Creative Professionals

1.4 Examine the Supply Chain in the Apparel Industry

1.5 Analyze Consumer Behavior in Fashion Choices

1.6 Create a Personal Fashion Concept Board

Unit 2 — Fabric Types, Textile Properties and Selection 6 classes

2.1 Identify Different Fabric Types and Their Uses

2.2 Explore Natural vs. Synthetic Fibers

2.3 Analyze the Properties of Common Textiles

2.4 Compare Fabric Durability and Care Requirements

2.5 Select Appropriate Fabrics for Specific Apparel Projects

2.6 Evaluate Fabric Performance in Real-life Scenarios

Unit 3 — Basic Stitching and Sewing Machine Operation 6 classes

3.1 Identify and Understand Basic Sewing Tools

3.2 Demonstrate Proper Threading Techniques for Sewing Machines

3.3 Practice Making Basic Hand Stitches

3.4 Explore Sewing Machine Functions and Settings

3.5 Execute Simple Machine Stitches on Fabric Samples

3.6 Create a Finished Sample Project Using Basic Stitches

Unit 4 — Garment Construction — Cutting, Stitching, Finishing 6 classes

4.1 Understand Fabric Types and Their Properties

4.2 Master the Techniques of Pattern Making

4.3 Implement Accurate Measuring and Cutting Skills

4.4 Explore Basic Stitching Techniques and Hand Stitches

4.5 Apply Machine Stitching Methods for Seam Construction

4.6 Finish Garments with Proper Hemming and Detailing

Unit 5 — Fashion Fundamentals and Career Pathways 6 classes

5.1 Explore Fashion Terminology and Key Concepts

5.2 Analyze Historical Fashion Trends and Their Impact

5.3 Identify Different Fashion Career Pathways and Roles

5.4 Assess Personal Skills and Interests for Fashion Careers

5.5 Develop a Personal Fashion Career Action Plan

5.6 Present a Fashion Portfolio: Skills and Future Goals

10

Health Care

5 chapters • 30 classes • 100 marks

Healthcare roles, patient care, medical terminology, hygiene protocols.

Unit 1 — Introduction to the Healthcare Industry 6 classes

1.1 Explore the Definition and Scope of the Healthcare Industry

1.2 Identify Key Roles and Responsibilities in Healthcare

1.3 Examine the Different Sectors within Healthcare

1.4 Discuss the Importance of Ethics in Healthcare

1.5 Analyze Current Trends and Challenges in the Healthcare Industry

1.6 Apply Knowledge of Healthcare Careers through Role-Playing Scenarios

Unit 2 — Anatomy and Physiology Basics 6 classes

2.1 Identify Major Body Systems and Their Functions

2.2 Explore the Structure of the Human Cell

2.3 Examine the Skeletal System and Its Components

2.4 Understand the Muscular System and Movement Mechanics

2.5 Investigate the Circulatory System and Blood Flow

2.6 Apply Knowledge of Anatomy in Health Care Scenarios

Unit 3 — Patient Care, First Aid and CPR 6 classes

3.1 Identify Key Components of Patient Care

3.2 Understand the Importance of Communication in Healthcare

3.3 Assessing Patient Needs and Prioritizing Care

3.4 Recognize Common Medical Emergencies

3.5 Demonstrate Basic First Aid Techniques

3.6 Perform CPR and Explain Its Life-Saving Importance

Unit 4 — Medical Terminology and Health Records 6 classes

4.1 Identify Key Medical Terminology Used in Health Care

4.2 Understand the Structure of Health Records

4.3 Explore Common Abbreviations in Medical Documentation

4.4 Analyze the Importance of Accurate Health Records

4.5 Apply Medical Terminology in Patient Scenarios

4.6 Assess the Impact of Electronic Health Records on Patient Care

Unit 5 — Healthcare Ethics, Hygiene and Safety Protocols 6 classes

5.1 Understand Core Healthcare Ethics and Principles

5.2 Identify Key Hygiene Practices in Healthcare Settings

5.3 Examine Safety Protocols for Patient Care

5.4 Analyze Case Studies on Ethical Dilemmas in Healthcare

5.5 Apply Hygiene Protocols in a Simulated Healthcare Environment

5.6 Assess the Importance of Compliance with Safety Standards

11

Marketing & Sales

5 chapters • 30 classes • 100 marks

Marketing fundamentals, selling techniques, consumer behaviour.

Unit 1 — Introduction to Marketing and Sales 6 classes

1.1 Understand the Basics of Marketing and Sales

1.2 Explore the Marketing Mix: The 4 Ps

1.3 Identify Target Audiences in Marketing Strategies

1.4 Learn About Branding and Its Importance

1.5 Assess Various Marketing Channels and Their Uses

1.6 Apply Marketing Strategies in Real-Life Scenarios

Unit 2 — Understanding Consumer Behaviour 6 classes

2.1 Identify Key Factors Influencing Consumer Decisions

2.2 Analyze the Role of Emotions in Purchasing Choices

2.3 Explore Target Market Segmentation Strategies

2.4 Evaluate the Impact of Brand Loyalty on Consumer Behaviour

2.5 Investigate Consumer Buying Patterns in Different Markets

2.6 Apply Findings to Develop a Consumer-Centric Marketing Strategy

Unit 3 — Selling Techniques and Interpersonal Communication 6 classes

3.1 Identify Key Selling Techniques in Marketing

3.2 Demonstrate Active Listening Skills in Sales Interactions

3.3 Explore the Role of Body Language in Effective Communication

3.4 Practice Building Rapport with Potential Customers

3.5 Apply Persuasive Techniques to Overcome Objections

3.6 Role-Play a Complete Sales Conversation from Greeting to Closing

Unit 4 — Advertising, Promotion and Marketing Mix 6 classes

4.1 Define Advertising: Key Concepts and Objectives

4.2 Explore Different Types of Advertising Channels

4.3 Understand the Role of Promotion in Marketing

4.4 Analyze the Elements of the Marketing Mix

4.5 Create a Simple Advertising Campaign Plan

4.6 Evaluate the Effectiveness of Advertising Strategies

Unit 5 — Market Research — Methods and Application 6 classes

5.1 Identify Key Concepts in Market Research

5.2 Explore Qualitative Research Methods in Depth

5.3 Analyze Quantitative Research Techniques

5.4 Design a Simple Market Research Survey

5.5 Evaluate Market Research Findings Effectively

5.6 Implement Market Research Strategies in Real Scenarios

12

Banking & Insurance

5 chapters • 30 classes • 100 marks

Banking services, insurance products, financial documentation.

Unit 1 — Introduction to the Indian Banking System 6 classes

1.1 Identify Key Features of the Indian Banking System

1.2 Explore the Role of Reserve Bank of India in Banking

1.3 Differentiate Between Types of Banks Operating in India

1.4 Analyze Services Offered by Commercial Banks

1.5 Examine the Importance of Banking Regulation and Supervision

1.6 Assess the Impact of Technology on Modern Banking Practices

Unit 2 — Types of Bank Accounts and Banking Services 6 classes

2.1 Identify and Describe Different Types of Bank Accounts

2.2 Explore the Features and Benefits of Savings Accounts

2.3 Examine Current Accounts: Uses and Advantages

2.4 Understand Fixed Deposits: Benefits and Conditions

2.5 Analyze Services Offered by Banks: Loans and Mortgages

2.6 Apply Knowledge to Choose the Right Bank Account for Your Needs

Unit 3 — Insurance Products and Policy Basics 6 classes

3.1 Understand the Importance of Insurance in Daily Life

3.2 Identify Different Types of Insurance Products

3.3 Explore Key Terminology in Insurance Policies

3.4 Analyze the Components of an Insurance Policy

3.5 Evaluate the Factors Influencing Insurance Premiums

3.6 Apply Knowledge by Comparing Insurance Policy Options

Unit 4 — Negotiable Instruments and Financial Documents 6 classes

4.1 Understand the Concept of Negotiable Instruments

4.2 Identify Different Types of Negotiable Instruments

4.3 Explore the Legal Framework Governing Negotiable Instruments

4.4 Analyze the Common Uses of Cheques in Banking

4.5 Create and Endorse a Sample Cheque

4.6 Evaluate Risks and Benefits of Using Financial Documents

Unit 5 — Digital Banking and Mobile Finance Transactions 6 classes

5.1 Understanding Digital Banking: Key Concepts and Features

5.2 Exploring Mobile Finance: Apps and Platforms Overview

5.3 Setting Up Digital Banking Accounts: Step-by-Step Guide

5.4 Conducting Secure Mobile Transactions: Best Practices

5.5 Identifying and Avoiding Online Banking Scams

5.6 Evaluating the Future of Digital Banking and Mobile Finance

13

Front Office Operations

5 chapters • 30 classes • 100 marks

Reception management, guest handling, hotel front desk operations.

Unit 1 — Introduction to the Hotel Industry and Front Office 6 classes

1.1 Define the Key Components of the Hotel Industry

1.2 Identify Different Types of Hotels and Their Services

1.3 Explore the Role of the Front Office in Hotel Operations

1.4 Describe Front Office Organizational Structure and Key Positions

1.5 Analyze Customer Service Techniques in Front Office Operations

1.6 Demonstrate Effective Communication Skills in a Front Office Scenario

Unit 2 — Reservation Systems and Booking Procedures 6 classes

2.1 Define Key Terms in Reservation Systems

2.2 Explore Different Types of Reservation Systems

2.3 Identify Steps in the Booking Process

2.4 Examine Technology Used in Booking Procedures

2.5 Analyze Customer Needs for Effective Reservations

2.6 Role-Play Booking Scenarios and Customer Interactions

Unit 3 — Guest Check-in, Check-out and Room Assignments 6 classes

3.1 Understand the Guest Check-in Process

3.2 Identify Key Documents Required for Check-in

3.3 Explore Front Desk Technology for Check-in

3.4 Learn Effective Communication Skills for Welcoming Guests

3.5 Master the Guest Check-out Process

3.6 Analyze Room Assignment Strategies and Procedures

Unit 4 — Front Desk Communication and Telephone Etiquette 6 classes

4.1 Understand the Importance of Front Desk Communication

4.2 Identify Key Elements of Effective Verbal Communication

4.3 Explore Different Types of Telephone Communication

4.4 Practice Active Listening Techniques for Front Desk Engagement

4.5 Demonstrate Professional Telephone Etiquette

4.6 Role-Play Front Desk Scenarios to Apply Communication Skills

Unit 5 — Handling Guest Complaints and Providing Services 6 classes

5.1 Identify Common Guest Complaints in Front Office Operations

5.2 Analyze the Impact of Complaints on Guest Satisfaction

5.3 Explore Effective Communication Techniques for Handling Complaints

5.4 Develop Problem-Solving Strategies for Resolving Guest Issues

5.5 Role-Play Scenarios for Practicing Complaint Resolution

5.6 Evaluate Guest Feedback and Implement Service Improvements

14

Food Production

5 chapters • 30 classes • 100 marks

Kitchen basics, food hygiene, cooking methods, food safety — NSQF Level 2.

Unit 1 — Introduction to the Food Production Industry 6 classes

1.1 Explore the History of the Food Production Industry

1.2 Identify Key Sectors in the Food Production Supply Chain

1.3 Understand the Role of Food Safety Regulations

1.4 Analyze Different Types of Food Production Systems

1.5 Examine Current Trends and Innovations in Food Production

1.6 Apply Knowledge to Develop a Simple Food Production Plan

Unit 2 — Food Hygiene, Kitchen Safety and FSSAI Basics 6 classes

2.1 Identify Key Principles of Food Hygiene

2.2 Recognize Common Kitchen Safety Hazards

2.3 Apply Proper Handwashing Techniques in Food Preparation

2.4 Implement Safe Food Storage Practices

2.5 Understand FSSAI Guidelines and Regulations

2.6 Evaluate Real-Life Scenarios for Food Safety Compliance

Unit 3 — Cooking Methods — Moist, Dry and Combination Heat 6 classes

3.1 Explore Moist Cooking Techniques and Their Benefits

3.2 Investigate Dry Cooking Methods and Their Applications

3.3 Understand Combination Cooking Methods and Their Unique Features

3.4 Compare and Contrast Moist vs. Dry Cooking Methods

3.5 Experiment with Simple Recipes Using Moist and Dry Techniques

3.6 Create a Dish Utilizing Combination Cooking Methods

Unit 4 — Vegetarian and Non-Vegetarian Food Preparations 6 classes

4.1 Explore the Basics of Vegetarian and Non-Vegetarian Diets

4.2 Identify Key Ingredients for Vegetarian Dishes

4.3 Discover Essential Ingredients for Non-Vegetarian Dishes

4.4 Demonstrate Basic Cooking Techniques for Vegetarian Recipes

4.5 Apply Cooking Techniques in Non-Vegetarian Food Preparations

4.6 Compare and Contrast Nutritional Benefits of Vegetarian vs Non-Vegetarian Meals

Unit 5 — Bakery Fundamentals and Food Presentation 6 classes

5.1 Explore Basic Ingredients for Baking Success

5.2 Understand Baking Techniques and Methods

5.3 Master Common Bakery Equipment and Tools

5.4 Create Simple Doughs: Bread and Pastry Fundamentals

5.5 Discover Principles of Food Presentation in Bakery

5.6 Design and Present Your Own Bakery Item Creatively

15

Agriculture

5 chapters • 30 classes • 100 marks

Crop production, soil management, irrigation, agricultural tools — NSQF Level 2.

Unit 1 — Introduction to Agriculture and Rural Economy 6 classes

1.1 Explore the Basics of Agriculture and Its Importance

1.2 Identify Key Components of the Rural Economy

1.3 Examine Different Types of Agricultural Practices

1.4 Analyze the Role of Technology in Modern Agriculture

1.5 Discuss Sustainable Agriculture and Its Benefits

1.6 Create a Simple Business Plan for a Small Farm

Unit 2 — Soil Science — Types, Properties and Preparation 6 classes

2.1 Identify Different Types of Soil and Their Characteristics

2.2 Explore the Physical Properties of Soil: Composition and Texture

2.3 Examine the Chemical Properties of Soil: Nutrients and pH Balance

2.4 Investigate Biological Properties of Soil: Microorganisms and Organic Matter

2.5 Demonstrate Soil Preparation Techniques for Effective Agriculture

2.6 Apply Soil Knowledge to Create a Sustainable Agriculture Plan

Unit 3 — Crop Production and Irrigation Methods 6 classes

3.1 Identify Different Types of Crops for Sustainable Agriculture

3.2 Understand Soil Composition and Its Importance in Crop Growth

3.3 Explore Traditional and Modern Irrigation Techniques

3.4 Analyze the Impact of Climate on Crop Production

3.5 Implement Effective Crop Rotation Strategies

3.6 Evaluate Water Management Practices for Irrigation Efficiency

Unit 4 — Agricultural Tools, Equipment and Safety 6 classes

4.1 Identify and Classify Common Agricultural Tools

4.2 Demonstrate Proper Use of Hand Tools in Agriculture

4.3 Explore Essential Safety Practices When Using Equipment

4.4 Understand Maintenance Techniques for Agricultural Tools

4.5 Evaluate the Role of Technology in Modern Agriculture Tools

4.6 Conduct a Safety Audit for Agricultural Equipment Usage

Unit 5 — Farm Management and Agricultural Marketing Basics 6 classes

5.1 Identify Key Components of Farm Management

5.2 Analyze Agricultural Markets and Trends

5.3 Develop a Basic Farm Business Plan

5.4 Evaluate Cost-Effective Crop Production Strategies

5.5 Implement Effective Marketing Techniques for Farmers

5.6 Assess Financial Risks and Opportunities in Agriculture

16

Beauty & Wellness

5 chapters • 30 classes • 100 marks

Skincare, hair care, beauty treatments, salon operations — NSQF Level 2.

Unit 1 — Introduction to Beauty and Wellness Industry 6 classes

1.1 Explore the Scope of the Beauty and Wellness Industry

1.2 Identify Key Trends Influencing Beauty and Wellness

1.3 Understand the Importance of Personal Grooming

1.4 Analyze Different Career Opportunities in the Sector

1.5 Discover Essential Skills for Success in Beauty and Wellness

1.6 Create a Personal Development Plan for a Career in Beauty and Wellness

Unit 2 — Skincare — Skin Types, Analysis and Treatments 6 classes

2.1 Identify Different Skin Types: An Overview

2.2 Conduct Skin Analysis: Tools and Techniques

2.3 Recognize Common Skin Concerns: Causes and Symptoms

2.4 Explore Skincare Ingredients: Matching Ingredients to Skin Types

2.5 Develop Personalized Skincare Routines: Step-by-Step Guide

2.6 Apply Skincare Treatments: Best Practices for Application

Unit 3 — Hair Care — Types, Washing and Basic Services 6 classes

3.1 Identify Different Hair Types and Textures

3.2 Explore the Importance of Hair Care in Wellness

3.3 Demonstrate Proper Hair Washing Techniques

3.4 Examine Common Hair Care Products and Their Uses

3.5 Provide Basic Hair Services: Trimming and Styling

3.6 Create a Personalised Hair Care Routine

Unit 4 — Salon Operations and Client Communication 6 classes

4.1 Understand Salon Layout and Design Principles

4.2 Identify Essential Salon Equipment and Tools

4.3 Explore Salon Standards and Hygiene Practices

4.4 Develop Effective Client Communication Strategies

4.5 Practice Active Listening Techniques for Client Consultations

4.6 Create a Client Feedback and Follow-up System

Unit 5 — Safety, Hygiene and Professional Ethics in Beauty 6 classes

5.1 Identify Essential Safety and Hygiene Practices in Beauty Treatments

5.2 Demonstrate Proper Handwashing Techniques for Salon Settings

5.3 Explore Personal Protective Equipment (PPE) and Its Importance in Beauty Services

5.4 Assess Common Hazards and Risks in a Beauty Salon Environment

5.5 Explain Professional Ethics and Client Confidentiality in Beauty Services

5.6 Create a Safety and Hygiene Checklist for a Beauty Treatment Procedure

17

Introduction to Tourism

5 chapters • 30 classes • 100 marks

Tourism types, travel agencies, hospitality basics, destination knowledge.

Unit 1 — Introduction to the Tourism Industry 6 classes

1.1 Define the Tourism Industry and Its Importance

1.2 Explore the Key Components of the Tourism Sector

1.3 Identify Different Types of Tourism and Their Characteristics

1.4 Analyze the Economic Impact of Tourism on Local Communities

1.5 Examine Careers in the Tourism Industry and Required Skills

1.6 Create a Simple Tourism Marketing Plan for a Local Attraction

Unit 2 — Types of Tourism — Domestic, International, Eco 6 classes

2.1 Define and Differentiate Domestic and International Tourism

2.2 Explore Key Trends in Domestic Tourism Growth

2.3 Identify Major International Tourism Destinations

2.4 Understand the Principles of Eco-Tourism

2.5 Evaluate the Impact of Tourism on Local Environments

2.6 Create a Sustainable Tourism Project Proposal

Unit 3 — Travel Agencies, Tour Operators and Their Roles 6 classes

3.1 Identify the Key Functions of Travel Agencies

3.2 Explore the Roles of Tour Operators in Tourism

3.3 Compare Different Types of Travel Agencies

3.4 Analyze the Importance of Customer Service in Travel Agencies

3.5 Evaluate the Impact of Technology on Tour Operations

3.6 Create a Simple Itinerary Using Services from Travel Agencies

Unit 4 — Hospitality, Accommodation and Food Service Basics 6 classes

4.1 Identify Key Roles in Hospitality and Accommodation

4.2 Explore Types of Accommodation and Their Features

4.3 Understand Basic Food Service Principles and Etiquette

4.4 Examine Health and Safety Regulations in Hospitality

4.5 Demonstrate Customer Service Skills in Hospitality Settings

4.6 Create a Simple Meal Plan for a Hospitality Setting

Unit 5 — Destination Knowledge — India's Heritage Sites 6 classes

5.1 Explore India's Diverse Heritage Sites

5.2 Identify UNESCO World Heritage Sites in India

5.3 Analyze the Historical Significance of Key Heritage Sites

5.4 Discuss Architectural Styles Found in India's Heritage Sites

5.5 Evaluate the Cultural Impact of Heritage Tourism

5.6 Plan a Heritage Tour: Itinerary Design and Considerations

18

Introduction to Financial Markets

5 chapters • 30 classes • 100 marks

Stock markets, mutual funds, banking instruments, financial planning basics.

Unit 1 — Introduction to Financial Markets 6 classes

1.1 Understand the Basics of Financial Markets

1.2 Identify Different Types of Financial Instruments

1.3 Explore Key Players in Financial Markets

1.4 Examine the Role of Supply and Demand in Pricing

1.5 Analyze the Function of Financial Markets in the Economy

1.6 Evaluate Real-World Examples of Financial Market Applications

Unit 2 — Stock Market Basics — BSE, NSE and SEBI 6 classes

2.1 Explore the Purpose and Structure of Financial Markets

2.2 Identify Key Features of the Bombay Stock Exchange (BSE)

2.3 Discover the Basics of the National Stock Exchange (NSE)

2.4 Understand the Role and Functions of SEBI

2.5 Compare and Contrast BSE and NSE Operations

2.6 Analyze the Impact of Stock Market Regulations on Investors

Unit 3 — Mutual Funds, FDs and Savings Instruments 6 classes

3.1 Understand the Basics of Mutual Funds

3.2 Explore Types of Mutual Funds and Their Benefits

3.3 Analyze the Risks Associated with Mutual Funds

3.4 Identify Fixed Deposits: Features and Advantages

3.5 Compare Savings Instruments: Mutual Funds vs. Fixed Deposits

3.6 Create a Personal Savings Strategy Using Financial Instruments

Unit 4 — Banking Services and Financial Institutions 6 classes

4.1 Explore the Role of Banking Services in Financial Markets

4.2 Identify Different Types of Financial Institutions

4.3 Analyze the Functions of Commercial and Central Banks

4.4 Compare Traditional Banking Services and Digital Banking Options

4.5 Evaluate the Impact of Financial Regulations on Banking Services

4.6 Apply Knowledge of Banking Services to Real-World Financial Scenarios

Unit 5 — Basics of Personal Financial Planning 6 classes

5.1 Understand the Importance of Personal Financial Planning

5.2 Identify Key Components of a Personal Financial Plan

5.3 Analyze Income Sources and Budgeting Strategies

5.4 Explore Saving and Investment Options for Personal Growth

5.5 Assess Risks and Insurance Needs in Financial Planning

5.6 Develop Your Own Personal Financial Plan Outline

19

Automobile

5 chapters • 30 classes • 100 marks

Automotive basics, vehicle systems, workshop tools, safety — NSQF Level 2.

Unit 1 — Introduction to the Automobile Industry 6 classes

1.1 Explore the History of the Automobile Industry

1.2 Identify Key Components of Automobile Systems

1.3 Analyze the Different Types of Vehicles and Their Uses

1.4 Examine the Role of Technology in Automotive Innovation

1.5 Discuss Environmental Impact and Sustainability in Automobiles

1.6 Apply Basic Maintenance Skills for Automotive Care

Unit 2 — Automotive Components and Vehicle Systems 6 classes

2.1 Identify Key Automotive Components and Their Functions

2.2 Explore Engine Types and Their Operating Principles

2.3 Analyze the Role of Transmission Systems in Vehicle Performance

2.4 Understand the Importance of Suspension Systems for Vehicle Stability

2.5 Examine Brake Systems and Their Impact on Safety

2.6 Apply Knowledge by Assessing Component Integration in a Vehicle

Unit 3 — Engine Fundamentals and Safety Practices 6 classes

3.1 Identify Key Engine Components and Their Functions

3.2 Explain the Principles of Engine Operation

3.3 Demonstrate Proper Engine Maintenance Techniques

3.4 Assess the Importance of Safety Practices in Engine Work

3.5 Analyze Common Engine Problems and Troubleshooting Steps

3.6 Apply Engine Diagnosis Techniques Using Safety Protocols

Unit 4 — Workshop Tools, Equipment and Safety 6 classes

4.1 Identify Common Workshop Tools and Their Uses

4.2 Understand the Importance of Correct Tool Handling

4.3 Explore Workshop Equipment: Types and Functions

4.4 Demonstrate Safe Practices When Using Hand Tools

4.5 Apply Safety Guidelines in Workshop Environment

4.6 Conduct a Risk Assessment for Workshop Activities

Unit 5 — Basic Vehicle Maintenance and Servicing 6 classes

5.1 Identify Essential Vehicle Maintenance Tools

5.2 Understand the Importance of Regular Oil Changes

5.3 Check and Maintain Tire Pressure and Tread Depth

5.4 Inspect and Replace Worn Brake Pads

5.5 Perform Basic Fluid Checks: Coolant, Brake, and Transmission

5.6 Create a Personal Vehicle Maintenance Schedule

20

Retail

5 chapters • 30 classes • 100 marks

Retail operations, store management, customer service, point of sale — NSQF Level 2.

Unit 1 — Introduction to Organised Retail 6 classes

1.1 Define Organised Retail and Its Importance

1.2 Identify Key Characteristics of Organised Retail Formats

1.3 Explore Types of Retail Stores and Their Functions

1.4 Analyze the Role of Technology in Organised Retail

1.5 Examine Customer Experience in Organised Retail Settings

1.6 Apply Best Practices for Effective Visual Merchandising

Unit 2 — Store Operations and Merchandising Basics 6 classes

2.1 Understand Store Layouts and Design Principles

2.2 Explore the Role of Visual Merchandising in Retail

2.3 Identify Product Placement Strategies for Maximum Impact

2.4 Analyze Customer Flow and its Effect on Sales

2.5 Implement Effective Inventory Management Techniques

2.6 Develop a Merchandising Plan for a Retail Store

Unit 3 — Customer Service and Communication Skills 6 classes

3.1 Define Customer Service and Its Importance in Retail

3.2 Identify Key Customer Service Skills and Attributes

3.3 Explore Effective Communication Techniques with Customers

3.4 Practice Active Listening Skills for Enhanced Customer Interaction

3.5 Role-Play Common Customer Service Scenarios

3.6 Evaluate Customer Feedback to Improve Service Quality

Unit 4 — Retail Selling Process and Techniques 6 classes

4.1 Understand the Retail Selling Process

4.2 Identify Customer Needs and Preferences

4.3 Utilize Effective Communication Techniques

4.4 Demonstrate Product Knowledge in Sales

4.5 Apply Persuasive Selling Techniques

4.6 Evaluate and Reflect on Selling Strategies

Unit 5 — Sales Documentation and Billing 6 classes

5.1 Understand the Importance of Sales Documentation

5.2 Identify Different Types of Sales Documents

5.3 Explore the Components of an Invoice

5.4 Create a Sample Receipt for a Sale

5.5 Analyze Common Billing Errors and Solutions

5.6 Implement a Sales Documentation Workflow

21

Information Technology

5 chapters • 30 classes • 100 marks

IT fundamentals, hardware, software, MS Office, basic networking — NSQF Level 2.

Unit 1 — IT-ITeS Industry: Overview and Career Opportunities 6 classes

1.1 Explore the IT-ITeS Industry Landscape

1.2 Identify Key Roles in IT-ITeS Careers

1.3 Analyze Skills Required for Success in IT-ITeS

1.4 Investigate Emerging Trends in IT-ITeS

1.5 Assess Career Pathways in IT-ITeS

1.6 Develop a Personal Action Plan for Pursuing IT-ITeS Opportunities

Unit 2 — Operating System and File Management 6 classes

2.1 Explore the Basics of Operating Systems

2.2 Identify Different Types of Operating Systems

2.3 Understand the Functions of an Operating System

2.4 Navigate the Graphical User Interface (GUI)

2.5 Implement File Management Techniques

2.6 Apply Best Practices for Organizing Digital Files

Unit 3 — Word Processing Applications (MS Word) 6 classes

3.1 Explore the MS Word Interface and Navigation Tools

3.2 Create and Format Text Documents Using Styles and Formatting Options

3.3 Insert and Manage Images and Multimedia in Word Documents

3.4 Utilize Tables for Organizing and Presenting Data Effectively

3.5 Implement Page Layout and Design Features for Professional Documents

3.6 Review and Edit Documents Using Track Changes and Comments

Unit 4 — Electronic Spreadsheets (MS Excel) 6 classes

4.1 Introduction to Excel: Navigating the Interface

4.2 Entering and Formatting Data in Cells

4.3 Creating Basic Formulas and Functions

4.4 Utilizing Charts and Graphs for Data Visualization

4.5 Managing Data with Sorting and Filtering Techniques

4.6 Applying Advanced Functions for Data Analysis

Unit 5 — Digital Communication and Internet Safety 6 classes

5.1 Understand Different Forms of Digital Communication

5.2 Explore the Basics of Internet Safety Principles

5.3 Identify Common Online Threats and Risks

5.4 Develop Strong Passwords and Account Security Practices

5.5 Evaluate the Reliability of Online Information Sources

5.6 Create a Personal Digital Safety Plan

🏛️ Become LAPT Centre

NEP Vocational Class 9

NEP Vocational Class 9

About This Certification

Course Curriculum

Interested in NEP Vocational Class 9?

Interested in
NEP Vocational Class 9?

Send Your Enquiry

📩 Send Enquiry

🏛️ Become LAPT Centre

NEP Vocational Class 9

NEP Vocational Class 9

About This Certification

Course Curriculum

Interested in NEP Vocational Class 9?

Interested inNEP Vocational Class 9?

Send Your Enquiry

📩 Send Enquiry

Interested in
NEP Vocational Class 9?