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LAPT
London Academy of Professional Training
Certificate
ISO 9241-171 — Ergonomics Guidance on Software Accessibility
ISO Certification Programme
REF: DIV-ACC-9241-171
• ISO Diversity & Inclusion
• Accessibility
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| 3Subjects | 17Chapters | 102Classes | 300Total Marks | 60%Pass Mark | LifetimeValidity |
At a Glance
| Reference | DIV-ACC-9241-171 |
| Award | Certificate |
| Assessment | 300 marks — 180 to pass (60%) |
| Prerequisites | None |
| Validity | Lifetime |
| Awarding Body | LAPT — London Academy of Professional Training |
Curriculum
| 1 | ISO DIV Foundation | 7 chapters · 42 classes 100 marks |
• 4 Clause 4: Context of the Organisation — 6 classes
› Identifying Organisational Context for Software Accessibility
› Mapping Interested Parties in Software Accessibility Processes
› Defining Scope for ISO 9241-171 Implementation
› Establishing Management System Boundaries in Accessibility
› Assessing Internal and External Factors Affecting Accessibility
› Aligning Stakeholder Needs with ISO 9241-171 Principles
• 5 Clause 5: Leadership — 6 classes
› Understanding Leadership Commitment in Software Accessibility ISO 9241-171
› Defining Policies for Accessible Software Development ISO 9241-171
› Establishing Roles in Software Accessibility Leadership ISO 9241-171
› Responsibilities of Leaders in Promoting Software Accessibility ISO 9241-171
› Authority Structures for Effective Accessibility Leadership ISO 9241-171
› Developing a Culture of Accessibility in Software ISO 9241-171
• 6 Clause 6: Planning — 6 classes
› Identifying Risks in Software Accessibility Planning
› Opportunities for Enhancing Accessibility in Software Design
› Setting Clear Objectives for Software Accessibility
› Strategic Planning for Accessible Software Solutions
› Measuring Success in Accessibility Compliance Efforts
› Integrating Accessibility into Software Development Processes
• 7 Clause 7: Support — 6 classes
› Resources for Software Accessibility Under ISO 9241-171
› Building Competence in Accessible Software Design
› Raising Awareness of Accessibility Principles in Teams
› Effective Communication Strategies for Software Accessibility
› Documenting Information for Compliance with ISO 9241-171
› Evaluating Support Structures for Accessible Software Solutions
• 8 Clause 8: Operation — 6 classes
› Understanding Operational Planning in ISO 9241-171
› Implementing Control Measures for Software Accessibility
› Tailoring Operation Procedures to Diverse User Needs
› Assessing Software Accessibility: Operational Strategies in ISO 9241-171
› Monitoring and Evaluating Accessibility Operations Effectively
› Integrating User Feedback into Operational Planning Processes
• 9 Clause 9: Performance Evaluation — 6 classes
› Monitoring Software Accessibility Performance Under ISO 9241-171
› Measuring User Interaction in Software Accessibility
› Analysing Accessibility Metrics for Effective Evaluation
› Conducting Internal Audits for Accessibility Compliance
› Management Review Techniques for Software Accessibility Standards
› Best Practices for Performance Analysis in ISO 9241-171
• 10 Clause 10: Improvement — 6 classes
› Identifying Nonconformities in Software Accessibility as per ISO 9241-171
› Implementing Corrective Actions for Accessibility Issues
› Measuring Effectiveness of Corrective Actions in Software
› Strategies for Continual Improvement in Software Accessibility
› Creating a Culture of Accessibility Compliance in Development Teams
› Documentation and Reporting of Nonconformities in ISO 9241-171
| 2 | LAPT Certified Lead Implementation Consultant | 5 chapters · 30 classes 100 marks |
• CH1 Understanding ISO 9241-171 and Its Importance — 6 classes
› Overview of ISO 9241-171 Principles
› The Role of Ergonomics in Software Accessibility
› Key Terms and Definitions in ISO 9241-171
› Benefits of Implementing ISO 9241-171 Standards
› Impact of Accessibility on User Experience
› Case Studies of Successful ISO 9241-171 Implementation
• CH2 Conducting a Gap Analysis for Accessibility — 6 classes
› Identifying Current Accessibility Practices
› Assessing Compliance with ISO 9241-171 Requirements
› Techniques for Effective Gap Analysis
› Documenting Findings from the Gap Analysis
› Developing Recommendations for Improvement
› Presenting Gap Analysis Results to Stakeholders
• CH3 Project Planning for ISO Implementation Success — 6 classes
› Defining Project Scope and Objectives
› Creating a Project Timeline and Milestones
› Resource Allocation for Accessibility Initiatives
› Risk Management Strategies in Project Planning
› Tools for Effective Project Management
› Engaging Stakeholders Throughout the Project Lifecycle
• CH4 Documentation and Internal Audit Methodology — 6 classes
› Essential Documents for ISO 9241-171 Compliance
› Creating an Internal Audit Plan for Accessibility
› Conducting Internal Audits: Best Practices
› Documenting Audit Findings and Recommendations
› Utilising Feedback for Continuous Improvement
› Preparing for External Certification Audits
• CH5 Management Review and Certification Readiness — 6 classes
› Conducting Effective Management Reviews
› Evaluating the Success of Accessibility Initiatives
› Preparing Documentation for Certification Audits
› Understanding the Certification Process for ISO 9241-171
› Addressing Non-Conformities and Action Plans
› Sustaining Compliance Post-Certification
| 3 | LAPT Certified Skill Consultant | 5 chapters · 30 classes 100 marks |
• CH1 Understanding ISO 9241-171 and Its Importance — 6 classes
› Overview of ISO 9241-171
› Significance of Ergonomics in Software Development
› Key Principles of Accessibility
› Impact of ISO Standards on Diversity and Inclusion
› Case Studies on Software Accessibility
› Navigating Compliance and Accessibility Challenges
• CH2 Positioning ISO Skills Within Industry Sectors — 6 classes
› Mapping ISO Standards to Industry Needs
› Sector-Specific Accessibility Challenges
› Translating ISO Knowledge into Industry Solutions
› Identifying Key Stakeholders in Various Sectors
› Developing Tailored Accessibility Strategies
› Best Practices in Sector Integration
• CH3 Building Your Consulting Brand — 6 classes
› Crafting a Unique Value Proposition
› Establishing Authority in Accessibility Consulting
› Marketing Strategies for Consultants
› Creating Effective Personal Branding
› Leveraging Social Media for Brand Growth
› Networking and Building Industry Relationships
• CH4 LAPT Partner Framework and Collaboration — 6 classes
› Overview of the LAPT Partner Framework
› Identifying Potential Industry Partners
› Co-developing Accessibility Solutions
› Collaborative Marketing Initiatives
› Measuring Success in Partnerships
› Sustaining Long-term Collaborations
• CH5 Establishing a Consulting Practice in Accessibility — 6 classes
› Fundamentals of Starting a Consulting Business
› Developing a Service Portfolio
› Understanding Client Needs and Expectations
› Setting Pricing Strategies for Consulting Services
› Navigating Legal and Compliance Issues
› Building a Sustainable Consulting Practice
| LAPT — 85 Great Portland Street, W1W 7LT, London, United Kingdom info@lapt.org • +44 7513 283044 • lapt.org |
UKPRN 10067351 • Company 4984798 Curriculum current at the date of issue. |