|
LAPT
London Academy of Professional Training
Certificate
Certificate in Adventure Tourism Safety and Guiding
REF: TRV-C09
• Travel and Tourism Centres
• Adventure & Niche Tourism
|
| 4Subjects | 70Chapters | 487Classes | 400Total Marks | 60%Pass Mark | LifetimeValidity |
At a Glance
| Reference | TRV-C09 |
| Award | Certificate |
| Assessment | 400 marks — 240 to pass (60%) |
| Prerequisites | None |
| Validity | Lifetime |
| Awarding Body | LAPT — London Academy of Professional Training |
Curriculum
| 1 | Adventure Tourism Safety and Risk Management | 27 chapters · 122 classes 100 marks |
• 1 Understanding Adventure Tourism and Its Evolution — 4 classes
› 1.1 Exploring the Origins of Adventure Tourism
› 1.2 Analyzing Key Trends in Adventure Tourism Development
› 1.3 Examining the Impact of Technology on Adventure Tourism
› 1.4 Identifying Safety and Risk Management Practices in Adventure Tourism
• 2 Key Components and Stakeholders in Adventure Tourism — 4 classes
› 2.1 Exploring the Basics of Adventure Tourism
› 2.2 Identifying Key Components of Adventure Tourism
› 2.3 Understanding Stakeholders in Adventure Tourism
› 2.4 Applying Safety & Risk Management in Adventure Tourism
• 3 Risk Management and Safety Protocols in Adventure Tourism — 4 classes
› 3.1 Understanding the Basics of Risk in Adventure Tourism
› 3.2 Identifying Common Hazards and Assessing Risks
› 3.3 Developing Effective Safety Protocols
› 3.4 Implementing and Evaluating Risk Management Strategies
• 1 Understanding Risks in Adventure Tourism — 4 classes
› 1.1 Identifying Common Risks in Adventure Tourism
› 1.2 Analyzing the Impact of Risks on Safety
› 1.3 Applying Risk Assessment Tools
› 1.4 Developing Strategies to Mitigate Risks
• 2 Tools and Techniques for Risk Identification — 4 classes
› 2.1 Understanding Risk: Concepts and Definitions
› 2.2 Identifying Risks: Tools and Frameworks
› 2.3 Analyzing Potential Hazards: Techniques and Strategies
› 2.4 Applying Risk Identification: Real-World Scenarios
• 3 Conducting Comprehensive Risk Assessments — 4 classes
› 3.1 Understanding the Elements of Risk in Adventure Tourism
› 3.2 Identifying Potential Hazards in Adventure Settings
› 3.3 Analyzing Risk Levels and Their Impact on Safety
› 3.4 Developing Strategies for Risk Mitigation and Control
• 1 Understanding Safety Fundamentals in Adventure Tourism — 4 classes
› 1.1 Exploring Key Safety Concepts in Adventure Tourism
› 1.2 Identifying Common Risks and Hazards in Outdoor Activities
› 1.3 Understanding Personal Protective Equipment and Its Use
› 1.4 Applying Safety Guidelines to Adventure Tourism Scenarios
• 2 Regulatory Frameworks and Compliance in Adventure Tourism — 4 classes
› 2.1 Understand Key Safety Regulations in Adventure Tourism
› 2.2 Explore International and National Compliance Requirements
› 2.3 Analyze Risk Assessment Procedures for Adventure Activities
› 2.4 Apply Compliance Standards to Adventure Tourism Scenarios
• 3 Implementing and Monitoring Safety Guidelines in Adventure Activities — 4 classes
› 3.1 Understanding Safety Guidelines in Adventure Activities
› 3.2 Identifying Key Risks in Adventure Tourism Environments
› 3.3 Implementing Safety Measures in Adventure Activities
› 3.4 Monitoring and Reviewing Safety Protocols Effectively
• 1 Understanding Adventure Tourism Emergency Scenarios — 4 classes
› 1.1 Identifying Common Risks in Adventure Tourism
› 1.2 Assessing Environmental and Human Factors
› 1.3 Responding to Emergencies in Remote Locations
› 1.4 Communicating Effectively During a Crisis
• 2 Designing and Implementing Emergency Response Plans — 4 classes
› 2.1 Understanding Core Components of Emergency Response Plans
› 2.2 Identifying Hazards and Assessing Risks in Adventure Tourism
› 2.3 Developing Effective Emergency Communication Strategies
› 2.4 Implementing and Evaluating Emergency Response Drills
• 3 Practical Skills for Effective Emergency Response Execution — 4 classes
› 3.1 Understanding Emergency Situations in Adventure Tourism
› 3.2 Assessing Risk and Prioritizing Actions
› 3.3 Responding to Emergency Scenarios: Step-by-Step Guide
› 3.4 Practicing Communication and Coordination During Emergencies
• 1 Effective Communication Skills in Adventure Tourism — 4 classes
› 1.1 Understanding the Basics of Communication in Adventure Tourism
› 1.2 Identifying and Overcoming Communication Barriers
› 1.3 Practicing Active Listening Techniques with Clients
› 1.4 Applying Effective Communication Strategies in Risky Situations
• 2 Implementing Safety Protocols for Client Protection — 4 classes
› 2.1 Understanding Safety Regulations in Adventure Tourism
› 2.2 Identifying Potential Risks and Hazards
› 2.3 Developing Effective Safety Protocols
› 2.4 Communicating Safety Measures to Clients
• 3 Risk Management Strategies in Client Interactions — 4 classes
› 3.1 Understanding Risk Conversations with Clients
› 3.2 Analyzing Client Concerns in Adventure Tourism
› 3.3 Implementing Risk Mitigation Communication Techniques
› 3.4 Applying Effective Safety Scripts During Client Interactions
• 1 Understanding the Fundamentals of Safety in Adventure Tourism — 4 classes
› 1.1 Identifying Key Safety Components in Adventure Tourism
› 1.2 Analyzing Potential Risks in Adventure Activities
› 1.3 Developing Comprehensive Safety Plans
› 1.4 Implementing Safety Protocols and Emergency Procedures
• 2 Developing Comprehensive Safety Plans for Adventure Activities — 4 classes
› 2.1 Understanding the Essentials of Safety in Adventure Tourism
› 2.2 Identifying and Assessing Risks in Adventure Activities
› 2.3 Designing Effective Safety Plans: Key Components and Strategies
› 2.4 Implementing and Evaluating Safety Plans in Real-World Scenarios
• 3 Implementing and Evaluating Safety Measures in Adventure Tourism — 4 classes
› 3.1 Understanding the Fundamentals of Safety Measures in Adventure Tourism
› 3.2 Analyzing Risk Factors and Their Impact on Safety Plans
› 3.3 Developing Effective Safety Procedures for Adventure Activities
› 3.4 Evaluating and Improving Safety Measures Through Feedback and Analysis
• 1 Understanding Safety and Risk in Adventure Tourism — 5 classes
› 1.1 Exploring the Fundamentals of Adventure Tourism Safety
› 1.2 Identifying and Assessing Risks in Adventure Activities
› 1.3 Implementing Safety Plans and Procedures
› 1.4 Understanding Legal Responsibilities and Standards
› 1.5 Evaluating and Improving Safety Practices
• 2 Risk Assessment Techniques for Niche Tourism — 5 classes
› 2.1 Understanding Risk in Niche Tourism
› 2.2 Identifying Potential Hazards in Specialized Tours
› 2.3 Analyzing Risk Factors Specific to Niche Markets
› 2.4 Evaluating Risk Levels in Tour Planning
› 2.5 Implementing Risk Mitigation Strategies
• 3 Implementing Safety Measures and Emergency Protocols — 5 classes
› 3.1 Understanding Safety Measures in Tour Guiding
› 3.2 Identifying Potential Risks in Tour Environments
› 3.3 Developing an Emergency Response Plan
› 3.4 Implementing Emergency Protocols on Tour
› 3.5 Evaluating and Improving Safety Protocols
• 4 Case Studies and Best Practices in Risk Management — 5 classes
› 4.1 Understanding Risk Management Fundamentals
› 4.2 Analyzing Real-World Risk Management Case Studies
› 4.3 Identifying and Evaluating Potential Hazards
› 4.4 Implementing Best Practices for Risk Mitigation
› 4.5 Developing Customized Risk Management Plans
• 1 Understanding Risk in Boutique Tourism — 6 classes
› 1.1 Defining Risk in Boutique Tourism
› 1.2 Identifying Common Risks in Boutique Operations
› 1.3 Analyzing Ethical Considerations in Risk Management
› 1.4 Evaluating Risk Assessment Techniques
› 1.5 Mitigating Risk through Strategic Planning
› 1.6 Applying Ethical Principles in Risk Management Practices
• 2 Identifying and Assessing Risks in Adventure Tourism — 6 classes
› 2.1 Understanding Risk in Adventure Tourism
› 2.2 Identifying Potential Hazards in Outdoor Activities
› 2.3 Analyzing Risk Levels and Their Impact
› 2.4 Evaluating Risk Mitigation Strategies
› 2.5 Implementing Safety Measures and Protocols
› 2.6 Applying Ethical Considerations in Risk Management
• 3 Developing Risk Mitigation Strategies — 6 classes
› 3.1 Understanding Risk Mitigation Fundamentals
› 3.2 Identifying Potential Risks in Boutique Tourism
› 3.3 Evaluating Risk Impact and Likelihood
› 3.4 Developing Effective Risk Mitigation Plans
› 3.5 Implementing Risk Control Measures
› 3.6 Monitoring and Reviewing Risk Mitigation Strategies
• 4 Ethical Considerations in Risk Management — 6 classes
› 4.1 Understanding Ethical Principles in Risk Management
› 4.2 Identifying Ethical Dilemmas in Tourism Risk
› 4.3 Analyzing Stakeholders’ Ethical Responsibilities
› 4.4 Developing Ethical Decision-Making Frameworks
› 4.5 Evaluating Case Studies of Ethical Risk Management
› 4.6 Implementing Ethical Practices in Boutique Tourism
• 5 Implementing and Monitoring Risk Management Plans — 6 classes
› 5.1 Understanding Risk Management Frameworks
› 5.2 Identifying Key Risks in Boutique Tourism
› 5.3 Developing Effective Risk Management Plans
› 5.4 Implementing Risk Mitigation Strategies
› 5.5 Monitoring and Reviewing Risk Management Plans
› 5.6 Applying Ethical Principles to Risk Management
| 2 | Specialised Tour Guiding and Interpretation | 17 chapters · 125 classes 100 marks |
• 1 Understanding the Essentials of Adventure Tourism — 5 classes
› 1.1 Defining Adventure Tourism and Its Key Characteristics
› 1.2 Identifying Popular Adventure Tourism Destinations
› 1.3 Exploring the role of Motivation in Adventure Tourism
› 1.4 Understanding Safety Protocols in Adventure Tourism
› 1.5 Applying Sustainable Practices in Adventure Tourism
• 2 Adventure Tourism Markets and Trends — 5 classes
› 2.1 Understanding Key Segments in Adventure Tourism
› 2.2 Analyzing Current Trends in Adventure Travel
› 2.3 Identifying Emerging Adventure Tourism Markets
› 2.4 Evaluating the Impact of Technological Innovations on Adventure Tourism
› 2.5 Predicting Future Developments in Adventure Tourism
• 3 Safety and Risk Management in Adventure Tourism — 5 classes
› 3.1 Understanding the Basics of Risk in Adventure Tourism
› 3.2 Identifying Common Hazards in Adventure Activities
› 3.3 Analyzing Case Studies of Risk Management in Adventure Tourism
› 3.4 Developing Risk Assessment Plans for Adventure Experiences
› 3.5 Applying Safety Protocols to Adventure Tourism Scenarios
• 4 Sustainable Practices in Adventure Tourism — 5 classes
› 4.1 Understanding Sustainability in Adventure Tourism
› 4.2 Exploring Environmental Impacts and Mitigation Strategies
› 4.3 Implementing Resource Conservation Techniques
› 4.4 Promoting Cultural Sensitivity and Community Engagement
› 4.5 Evaluating Case Studies in Sustainable Adventure Practices
• 5 Travel Arrangement and Supervision — 5 classes
› 5.1 Introduction to Travel Arrangements
› 5.2 Understanding Travel Itineraries
› 5.3 Booking Transportation and Accommodation
› 5.4 Supervising Travel Groups Effectively
› 5.5 Handling Travel Emergencies
• 1 Principles of Effective Communication in Tourism — 5 classes
› 1.1 Understanding the Basics of Effective Communication
› 1.2 Identifying Barriers to Communication in Tourism
› 1.3 Applying Active Listening Skills with Tourists
› 1.4 Utilizing Non-Verbal Cues and Body Language
› 1.5 Crafting Engaging and Informative Narratives for Tours
• 2 Cultural Sensitivity and Adaptation in Communication — 5 classes
› 2.1 Understanding Cultural Diversity in Communication
› 2.2 Identifying Cultural Norms and Practices
› 2.3 Adapting Language and Tone for Different Cultures
› 2.4 Implementing Inclusive Communication Strategies
› 2.5 Applying Cultural Sensitivity in Real-World Scenarios
• 3 Storytelling Skills for Engaging Tours — 5 classes
› 3.1 Understanding the Role of Storytelling in Tours
› 3.2 Crafting Compelling Narratives for Different Audiences
› 3.3 Using Historical Context to Enhance Tour Stories
› 3.4 Developing an Engaging Personal Storytelling Style
› 3.5 Integrating Interactive Storytelling Techniques
• 4 Managing Difficult Situations and Feedback Effectively — 5 classes
› 4.1 Understanding Difficult Situations: Identifying Common Challenges
› 4.2 Analyzing Feedback: Differentiating Constructive from Negative Criticism
› 4.3 Responding Calmly: Techniques for De-escalating Tense Moments
› 4.4 Active Listening: Building Trust and Clarity with Tour Participants
› 4.5 Implementing Feedback: Turning Criticism into Growth Opportunities
• 10 Role, Ethics and Licensing of Tour Guides in India — 10 classes
› 10.1 Types of Guides and Their Work
› 10.2 Approved Guide Schemes in India
› 10.3 Code of Conduct for Guides
› 10.4 Honesty and Avoiding Misinformation
› 10.5 Handling Gifts, Tips and Commissions
› 10.6 Guide Contracts and Agency Relations
› 10.7 Insurance and Personal Liability
› 10.8 Dress, Grooming and Punctuality
› 10.9 Ethics Around Photography and Local People
› 10.10 Practical Task Reviewing Ethical Dilemmas
• 11 Site Research and Building Accurate Guiding Content — 10 classes
› 11.1 Choosing Reliable Information Sources
› 11.2 Researching History and Context
› 11.3 Visiting Sites Before Leading Tours
› 11.4 Fact Checking and Avoiding Myths
› 11.5 Building a Site Fact File
› 11.6 Structuring a Tour Outline
› 11.7 Timing Stops and Walking Routes
› 11.8 Preparing Visual Aids and Props
› 11.9 Updating Content as Sites Change
› 11.10 Practical Task Writing a Site Guide Script
• 12 Heritage and Cultural Site Interpretation Techniques — 10 classes
› 12.1 Principles of Heritage Interpretation
› 12.2 Telling Themes Rather Than Lists
› 12.3 Explaining Architecture and Art
› 12.4 Handling Religious Sites Respectfully
› 12.5 Interpreting Living Culture and Crafts
› 12.6 Asking Questions to Engage Visitors
› 12.7 Balancing Multiple Viewpoints
› 12.8 Site Rules and Conservation Limits
› 12.9 Working with Site Management
› 12.10 Practical Task Delivering a Monument Talk
• 13 Nature, Wildlife and Environmental Interpretation — 10 classes
› 13.1 Reading Landscapes and Habitats
› 13.2 Basics of Local Flora and Fauna
› 13.3 Interpreting Ecosystems for Visitors
› 13.4 Wildlife Viewing Etiquette
› 13.5 Leave No Trace Practices for Guides
› 13.6 Involving Visitors in Observation
› 13.7 Protected Area Rules and Permits
› 13.8 Teaching Conservation Messages
› 13.9 Safe Behaviour Around Wild Animals
› 13.10 Practical Task Leading a Nature Walk
• 14 Leading Walking, Coach and Group Tours — 10 classes
› 14.1 Meeting and Greeting the Group
› 14.2 Setting Expectations and Ground Rules
› 14.3 Positioning and Voice Projection
› 14.4 Headcounts and Keeping Groups Together
› 14.5 Managing Pace and Breaks
› 14.6 Coach Microphone and Seating Etiquette
› 14.7 Handling Entrance Queues and Tickets
› 14.8 Managing Time Overruns
› 14.9 Liaising with Drivers and Suppliers
› 14.10 Practical Task Leading a Half-Day Group Tour
• 15 Guiding Safety, First Aid and Group Welfare — 10 classes
› 15.1 Hazard Spotting on Routes
› 15.2 Pre-Tour Safety Checks
› 15.3 Heat, Hydration and Altitude Care
› 15.4 Basic First Aid for Guides
› 15.5 Handling Lost or Injured Visitors
› 15.6 Communication and Emergency Contacts
› 15.7 Traffic, Crowds and Street Safety
› 15.8 Personal Security and Scam Awareness
› 15.9 Recording Incidents
› 15.10 Practical Task Responding to a Group Injury
• 16 Guiding Foreign Visitors on Language, Etiquette and Expectations — 10 classes
› 16.1 Understanding Visitor Origins and Expectations
› 16.2 Speaking Clearly in a Second Language
› 16.3 Using Simple Phrases in Other Languages
› 16.4 Cultural Etiquette Differences
› 16.5 Explaining Indian Customs Sensitively
› 16.6 Food, Hygiene and Shopping Advice
› 16.7 Handling Misunderstandings Politely
› 16.8 Working with Interpreters
› 16.9 Adapting to Age and Ability
› 16.10 Practical Task Briefing First-Time Visitors
• 17 Tour Delivery Review, Feedback and Guide Development — 10 classes
› 17.1 Self-Assessment After Each Tour
› 17.2 Collecting Visitor Feedback
› 17.3 Reading Online Reviews
› 17.4 Peer Observation and Coaching
› 17.5 Setting Personal Development Goals
› 17.6 Keeping a Learning Log
› 17.7 Building Specialist Knowledge Areas
› 17.8 Building a Guide Profile and Network
› 17.9 Upskilling for New Tour Types
› 17.10 Practical Task Writing a Development Plan
| 3 | Outdoor Programme Design and Delivery | 14 chapters · 120 classes 100 marks |
• 1 Program Concept Development — 6 classes
› 1.1 Identifying Target Audience
› 1.2 Creating Unique Program Themes
› 1.3 Integrating Local Culture
› 1.4 Defining Program Objectives
› 1.5 Designing Engaging Itineraries
› 1.6 Utilizing Feedback for Improvement
• 2 Engagement Strategies for Participants — 6 classes
› 2.1 Building Community Connections
› 2.2 Interactive Activities for Engagement
› 2.3 Utilizing Social Media Effectively
› 2.4 Creating Incentives for Participation
› 2.5 Feedback Mechanisms for Engagement
› 2.6 Enhancing Communication Skills
• 3 Sustainability Practices in Programs — 6 classes
› 3.1 Understanding Environmental Impact
› 3.2 Implementing Eco-Friendly Practices
› 3.3 Promoting Conservation Efforts
› 3.4 Sustainable Resource Management
› 3.5 Community Involvement in Sustainability
› 3.6 Measuring Sustainability Outcomes
• 4 Risk Management in Outdoor Activities — 6 classes
› 4.1 Identifying Potential Risks
› 4.2 Developing Safety Protocols
› 4.3 Emergency Response Planning
› 4.4 Training for Risk Awareness
› 4.5 Insurance Considerations for Programs
› 4.6 Evaluating Incident Reports
• 5 Evaluating Program Success — 6 classes
› 5.1 Setting Evaluation Criteria
› 5.2 Collecting Participant Feedback
› 5.3 Analyzing Success Metrics
› 5.4 Reporting Evaluation Findings
› 5.5 Continuous Improvement Strategies
› 5.6 Celebrating Program Achievements
• 6 Client Needs Analysis for Outdoor Programmes — 10 classes
› 6.1 Types of Outdoor Programme Clients
› 6.2 Schools, Corporates and Family Groups
› 6.3 Running a Client Needs Meeting
› 6.4 Questions That Reveal Goals
› 6.5 Understanding Group Ability and Experience
› 6.6 Agreeing Outcomes in Writing
› 6.7 Budget, Dates and Constraints
› 6.8 Managing Unrealistic Expectations
› 6.9 Recording and Confirming the Brief
› 6.10 Practical Task Conducting a Mock Client Interview
• 7 Writing Programme Aims, Objectives and Session Plans — 10 classes
› 7.1 Programme Structure and Stages
› 7.2 Writing Clear Aims and Objectives
› 7.3 Matching Activities to Objectives
› 7.4 Building a Day Timetable
› 7.5 Session Plan Templates
› 7.6 Allowing for Weather and Alternatives
› 7.7 Progression from Easy to Challenging
› 7.8 Reviewing Sessions with Clients
› 7.9 Version Control for Programme Documents
› 7.10 Practical Task Writing a Three-Day Programme
• 8 Creating Innovative Activities for Client Goals — 10 classes
› 8.1 Sources of Activity Ideas
› 8.2 Teambuilding and Leadership Challenges
› 8.3 Problem Solving Initiatives
› 8.4 Environmental and Nature Activities
› 8.5 Adventure Challenge Design
› 8.6 Adapting Activities for Different Ages
› 8.7 Making Activities Accessible to All
› 8.8 Testing and Trialling New Activities
› 8.9 Rating Activity Risk and Value
› 8.10 Practical Task Designing a Custom Activity
• 9 Facilitation and Instruction Techniques in the Outdoors — 10 classes
› 9.1 Roles of Instructor and Facilitator
› 9.2 Giving Clear Demonstrations
› 9.3 Briefing Groups and Checking Understanding
› 9.4 Using Questions to Promote Learning
› 9.5 Coaching Anxious Participants
› 9.6 Managing Group Dynamics
› 9.7 Debriefing After Activities
› 9.8 Motivating Reluctant Participants
› 9.9 Giving Positive and Corrective Feedback
› 9.10 Practical Task Leading a Briefing and Debrief
• 10 Organising Equipment, Venues and Staff for Programmes — 10 classes
› 10.1 Equipment Needs for Common Activities
› 10.2 Inspecting and Logging Kit
› 10.3 Storing and Transporting Equipment
› 10.4 Selecting and Booking Venues
› 10.5 Staffing Ratios and Qualifications
› 10.6 Briefing Volunteers and Assistants
› 10.7 Booking Transport and Meals
› 10.8 Using Checklists Before Departure
› 10.9 Cost Control of Resources
› 10.10 Practical Task Preparing a Resource Plan
• 11 Customer Service in Active Leisure Settings — 10 classes
› 11.1 What Participants Expect
› 11.2 Welcoming and Orientation
› 11.3 Communicating Safety and Conditions
› 11.4 Handling Fear and Discomfort
› 11.5 Dealing with Complaints Outdoors
› 11.6 Assisting Parents and Teachers
› 11.7 Providing Information on Facilities
› 11.8 Collecting Feedback After Activities
› 11.9 Using Feedback to Improve Service
› 11.10 Practical Task Handling Service Scenarios
• 12 Planning, Marketing and Selling Outdoor Services — 10 classes
› 12.1 Mapping the Outdoor Services Market
› 12.2 Defining Service Packages
› 12.3 Pricing Outdoor Programmes
› 12.4 Brochures, Websites and Photography
› 12.5 Social Media Promotion for Outdoor Services
› 12.6 Responding to Booking Enquiries
› 12.7 Quoting and Closing Sales
› 12.8 Setting Up Booking Terms
› 12.9 Repeat Business and Referrals
› 12.10 Practical Task Preparing a Sales Pack
• 13 Safety Management Systems for Outdoor Providers — 10 classes
› 13.1 Purpose of a Safety Management System
› 13.2 Safety Policy and Leadership
› 13.3 Roles and Responsibilities
› 13.4 Staff Competence and Training Records
› 13.5 Participant Information and Consent
› 13.6 Operational Procedures and Controls
› 13.7 Document Control and Records
› 13.8 Incident Reporting and Review
› 13.9 Internal Audits and Improvement
› 13.10 Practical Task Drafting a Safety Policy
• 14 Weather, Environment and Emergency Decision-Making in the Field — 10 classes
› 14.1 Reading Weather Forecasts for Activities
› 14.2 Go and No-Go Decision Criteria
› 14.3 Dynamic Risk Assessment in the Field
› 14.4 Terrain and Water Conditions
› 14.5 Communications in Remote Locations
› 14.6 Emergency Action Plans and Call Outs
› 14.7 Basic Navigation and Location Reporting
› 14.8 Group Control During Incidents
› 14.9 Post-Incident Reviews with Clients
› 14.10 Practical Task Making Field Decisions in Scenarios
| 4 | Group Travel, Residential and Inclusive Participation | 12 chapters · 120 classes 100 marks |
• 1 Foundations of Group Travel and Residential Programmes — 10 classes
› 1.1 Types of Group Travel in India
› 1.2 School, Youth and Community Trips
› 1.3 Residential Centres and Camps
› 1.4 Roles in a Group Travel Team
› 1.5 Aims and Benefits of Residential Stays
› 1.6 Legal Duties of Group Organisers
› 1.7 Parental Consent and Permissions
› 1.8 Typical Group Trip Timeline
› 1.9 Common Problems on Group Trips
› 1.10 Practical Task Mapping a Group Trip Plan
• 2 Group Travel Planning, Booking and Itinerary Control — 10 classes
› 2.1 Gathering Group Details and Needs
› 2.2 Choosing Destinations and Dates
› 2.3 Group Fares and Block Bookings
› 2.4 Booking Venues and Activities
› 2.5 Building a Daily Itinerary
› 2.6 Allowing Buffer Time for Groups
› 2.7 Confirming Suppliers in Writing
› 2.8 Preparing Joining Instructions
› 2.9 Managing Passenger Lists and Changes
› 2.10 Practical Task Building a Group Itinerary
• 3 Arranging and Supervising Group Transport — 10 classes
› 3.1 Choosing Rail, Road and Air Options
› 3.2 Group Rail Reservation Rules
› 3.3 Hiring Coaches and Checking Operators
› 3.4 Safety Checks on Vehicles and Drivers
› 3.5 Seating, Luggage and Loading
› 3.6 Headcount Routines at Every Stop
› 3.7 Supervising Children and Young People Onboard
› 3.8 Managing Journey Delays
› 3.9 Motion Sickness and Comfort Needs
› 3.10 Practical Task Running a Transfer Day
• 4 Organising Residential Experiences — 10 classes
› 4.1 Selecting Residential Accommodation
› 4.2 Inspecting Rooms, Fire Exits and Facilities
› 4.3 Room Allocation and Supervision Layout
› 4.4 Arrival Procedures and Orientation
› 4.5 House Rules and Group Agreements
› 4.6 Meal, Rest and Activity Routines
› 4.7 Free Time and Evening Programmes
› 4.8 Handover and Departure Checks
› 4.9 Handling Damage and Lost Items
› 4.10 Practical Task Planning a Residential Weekend
• 5 Meals, Hygiene and Daily Welfare for Groups — 10 classes
› 5.1 Meal Planning for Large Groups
› 5.2 Dietary and Cultural Needs
› 5.3 Food Safety at Camps and Hostels
› 5.4 Drinking Water and Hydration
› 5.5 Personal Hygiene Routines
› 5.6 Sleep and Rest Management
› 5.7 Laundry, Kit and Packing Lists
› 5.8 Pocket Money and Valuables
› 5.9 Homesickness and Emotional Support
› 5.10 Practical Task Preparing a Welfare Schedule
• 6 Group Supervision, Ratios and Behaviour Management — 10 classes
› 6.1 Supervision Ratios and Legal Guidance
› 6.2 Leader Roles and Responsibilities
› 6.3 Setting Behaviour Expectations
› 6.4 Positive Reinforcement Methods
› 6.5 Managing Conflict Between Participants
› 6.6 Handling Bullying and Misconduct
› 6.7 Curfews and Night Supervision
› 6.8 Working with Teachers and Parents
› 6.9 Managing Social Media and Phones
› 6.10 Practical Task Resolving Behaviour Scenarios
• 7 Safeguarding and Protecting Vulnerable Participants — 10 classes
› 7.1 Who Counts as a Vulnerable Participant
› 7.2 Indian Child Protection Law Basics
› 7.3 Signs of Abuse and Neglect
› 7.4 Safe Recruitment and Staff Screening
› 7.5 Codes of Conduct for Leaders
› 7.6 One-to-One and Private Space Rules
› 7.7 Responding to Disclosures
› 7.8 Reporting Concerns and Escalation
› 7.9 Confidential Record Keeping
› 7.10 Practical Task Handling a Safeguarding Concern
• 8 Supporting Participants with Disabilities — 10 classes
› 8.1 Understanding Types of Disability
› 8.2 Medical and Social Models of Disability
› 8.3 Pre-Trip Needs Assessment
› 8.4 Adapting Activities for Inclusion
› 8.5 Supporting Mobility Impaired Travellers
› 8.6 Supporting Sensory and Learning Needs
› 8.7 Personal Care and Dignity
› 8.8 Working with Carers and Families
› 8.9 Assistive Devices and Equipment
› 8.10 Practical Task Planning Inclusive Activities
• 9 Accessible Tourism Standards in Group Practice — 10 classes
› 9.1 Principles of Accessible Tourism for All
› 9.2 Key Requirements of ISO 21902
› 9.3 Accessible Information Before Travel
› 9.4 Accessible Transport Provision
› 9.5 Accessible Accommodation Checks
› 9.6 Accessible Dining and Activities
› 9.7 Staff Awareness and Assistance Skills
› 9.8 Handling Accessibility Complaints
› 9.9 Recording Access Improvements
› 9.10 Practical Task Auditing a Venue for Access
• 10 Health, Medical Needs and Emergency Procedures for Groups — 10 classes
› 10.1 Collecting Health Forms and Consent
› 10.2 Managing Medication on Trips
› 10.3 Allergies, Asthma and Epilepsy Awareness
› 10.4 First Aid Kit and Trained First Aiders
› 10.5 Illness and Injury on the Road
› 10.6 Emergency Contacts and Phone Trees
› 10.7 Lost Participant Procedures
› 10.8 Contacting Parents During Incidents
› 10.9 Insurance and Medical Claims
› 10.10 Practical Task Running an Emergency Drill
• 11 Group Travel Costing, Payments and Documentation — 10 classes
› 11.1 Building a Per Head Cost
› 11.2 Free Places and Leader Costs
› 11.3 Instalment Plans and Deposits
› 11.4 Collecting Payments Safely
› 11.5 GST and Receipts for Group Trips
› 11.6 Supplier Invoices and Reconciliation
› 11.7 Trip Insurance Documents
› 11.8 Risk Assessment and Consent Files
› 11.9 Passports, Visas and Group Letters
› 11.10 Practical Task Producing a Group Trip Budget
• 12 Trip Review, Incident Reporting and Continuous Improvement — 10 classes
› 12.1 Daily Leader Briefings and Debriefs
› 12.2 Collecting Participant Feedback
› 12.3 Gathering Parent and Teacher Views
› 12.4 Recording Incidents and Near Misses
› 12.5 Reviewing Supplier Performance
› 12.6 Measuring Value for Money
› 12.7 Writing a Trip Report
› 12.8 Updating Procedures After Trips
› 12.9 Keeping Records Safely and Lawfully
› 12.10 Practical Task Completing a Post-Trip Review
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UKPRN 10067351 • Company 4984798 Curriculum current at the date of issue. |