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LAPT Books

ISO 9001 — Quality Management Applied to Care Services

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ISO Certification Programme

GBP 300.00 ebook

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Contents

  1. Quality Management Principles in Care Services
  2. ISO 9001 Standards and Application
  3. Continuous Improvement Strategies
  4. Risk Management in Care Services
  5. Leadership and Team Management
  6. Client Engagement and Satisfaction
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