Code-1704 Vocational Certificate In Hospitality

About This Certification

A professional certification programme delivered through LAPT-accredited centres worldwide.

Course Curriculum

1 subjects • 5 chapters • 24 classes

Demo

5 chapters • 150 marks

Demo

Introduction to Hospitality 4 classes

Overview of the Hospitality Industry

Key Components of Hospitality

Types of Hospitality Services

Career Opportunities in Hospitality

Customer Service Excellence 5 classes

Understanding Customer Needs

Effective Communication Skills

Handling Customer Complaints

Building Customer Loyalty

Service Recovery Strategies

Food and Beverage Management 5 classes

Introduction to Food and Beverage Operations

Menu Planning and Design

Food Safety and Hygiene Standards

Cost Control in Food and Beverage

Wine and Beverage Pairing Basics

Event Planning and Management 5 classes

Types of Events in Hospitality

Event Planning Process

Budgeting for Events

Marketing and Promotion Strategies

Post-Event Evaluation

Accommodation Management 5 classes

Introduction to Hotel Operations

Front Office Management

Housekeeping Standards and Practices

Revenue Management Strategies

Guest Services and Experience

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150 total marks
Hospitality Centres

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Code-1704 Vocational Certificate In Hospitality

About This Certification

Course Curriculum

Enrol through an accredited centre

Send Us An Enquiry

Code-1704 Vocational Certificate In Hospitality

About This Certification

Course Curriculum

Enrol through an accredited centre

Send Us An Enquiry

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