Certificate Hospitality Centres

Code-1707 Professional Diploma In Hospitality

1 Subjects
6 Chapters
24 Lessons
150 Marks

LAPT — London Academy of Professional Training

Total Marks150
Subjects1
Chapters6
Classes24

About This Certification

A professional certification programme delivered through LAPT-accredited centres worldwide.

Course Curriculum

1 subjects • 6 chapters • 24 classes
01
Demo
6 chapters • 150 marks
Demo
Introduction to Hospitality 4 classes
Overview of the Hospitality Industry
History of Hospitality
Key Concepts and Terminology
Current Trends in Hospitality
Customer Service Excellence 4 classes
The Importance of Customer Service
Effective Communication Skills
Handling Difficult Situations
Creating Memorable Experiences
Food and Beverage Management 4 classes
Understanding Food and Beverage Operations
Menu Planning and Design
Cost Control in Food and Beverage
Health and Safety Regulations
Front Office Operations 4 classes
Roles and Responsibilities of Front Office Staff
Reservation and Check-in Procedures
Guest Relations Management
Handling Payments and Billing
Event Planning and Management 4 classes
Types of Events in Hospitality
Planning and Coordination
Marketing Events
Post-Event Evaluation
Sustainability in Hospitality 4 classes
Understanding Sustainability
Implementing Eco-Friendly Practices
Sustainable Sourcing
Community Engagement and Support

Enrol through an accredited centre

This certification is delivered by LAPT-accredited centres worldwide. Get certified with full study materials, LMS access and a recognised credential.

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