Certificate Hospitality Centres

Code -1900 Diploma In Personal Support Worker

7 Subjects
41 Chapters
181 Lessons
700 Marks

LAPT — London Academy of Professional Training

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Total Marks700
Subjects7
Chapters41
Classes181

About This Certification

A professional certification programme delivered through LAPT-accredited centres worldwide.

Course Curriculum

7 subjects • 41 chapters • 181 classes
01
Basic of Computer
6 chapters • 100 marks
Basic of Computer
Introduction to Computers 5 classes
What is a Computer?
Types of Computers
Basic Computer Components
Understanding Software and Hardware
Operating Systems Overview
Computer Hardware 5 classes
Input Devices
Output Devices
Storage Devices
Motherboard and CPU
Power Supply and Cooling
Computer Software 5 classes
Types of Software
Installing Software
Uninstalling Software
Basic Troubleshooting
Understanding File Formats
Using the Operating System 5 classes
Navigating the Desktop
File Management Basics
Using System Utilities
Customizing Settings
Managing User Accounts
Internet and Networking Basics 5 classes
Understanding the Internet
Web Browsers and Search Engines
Email Basics
Introduction to Networking
Online Safety and Security
Applications in Personal Support Work 5 classes
Using Word Processors
Spreadsheets for Data Management
Presentation Software Basics
Communication Tools
Using Health Care Software
02
Basic Rescues (CPR) and Standards
6 chapters • 100 marks
Basic Rescues (CPR) and Standards
Introduction to CPR 4 classes
What is CPR?
History of CPR
Importance of CPR in Emergency Situations
Legal and Ethical Considerations in CPR
Understanding the Human Body 4 classes
Basic Anatomy and Physiology
Circulatory System Overview
Respiratory System Overview
Recognizing Signs of Cardiac Arrest
CPR Techniques 4 classes
Adult CPR Techniques
Child CPR Techniques
Infant CPR Techniques
Using an AED (Automated External Defibrillator)
First Aid Basics 4 classes
Assessing the Scene and Victim
Calling for Emergency Help
Basic First Aid Principles
Managing Choking Emergencies
Practical Skills and Simulations 4 classes
Hands-on CPR Practice
AED Training and Practice
Scenario-Based Simulations
Peer Assessments and Feedback
Review and Certification 4 classes
Review of Key Concepts
Written Test Preparation
Practical Skills Evaluation
Certification Process and Requirements
03
Communication Skill & Personality
5 chapters • 100 marks
Communication Skill & Personality
Introduction to Communication Skills 5 classes
Understanding Communication
Types of Communication
Barriers to Effective Communication
Non-Verbal Communication
Active Listening Techniques
Interpersonal Communication 5 classes
Building Rapport
Empathy in Communication
Conflict Resolution Strategies
Assertiveness vs. Aggressiveness
Cultural Sensitivity in Communication
Verbal and Written Communication 5 classes
Effective Verbal Communication
Clarity and Conciseness in Speech
Writing Professional Emails
Report Writing Skills
Presentation Skills
Personality Development 5 classes
Understanding Personality Traits
Self-Awareness and Reflection
Building Confidence
Developing a Positive Attitude
Time Management and Organization
Communication in Healthcare Settings 5 classes
Patient Communication Techniques
Handling Difficult Conversations
Interdisciplinary Team Communication
Documentation and Record Keeping
Patient Education and Advocacy
04
Elderly Care
6 chapters • 100 marks
Elderly Care
Introduction to Elderly Care 4 classes
Understanding Aging and Its Impact
The Role of a Personal Support Worker
Ethics and Professionalism in Elderly Care
Communication Skills with the Elderly
Physical Health and Wellness 4 classes
Common Health Issues in the Elderly
Nutrition and Diet Considerations
Exercise and Mobility for Seniors
Medication Management and Safety
Mental and Emotional Well-being 4 classes
Cognitive Changes in Aging
Dealing with Depression and Anxiety
Promoting Mental Stimulation
Supporting Emotional Needs of the Elderly
Personal Care and Hygiene 4 classes
Assisting with Daily Living Activities
Bathing and Personal Hygiene Techniques
Dressing and Grooming Support
Maintaining Skin Integrity and Health
Safety and Emergency Procedures 4 classes
Identifying Hazards in the Home
Fall Prevention Strategies
Emergency Response and First Aid
Understanding and Reporting Abuse
End-of-Life Care 4 classes
Understanding Palliative Care
Supporting Families During End-of-Life
Grief and Bereavement Support
Legal and Ethical Considerations in End-of-Life Care
05
History and Culture of Canada
6 chapters • 100 marks
History and Culture of Canada
Introduction to Canadian History 5 classes
Overview of Indigenous Peoples
European Exploration and Colonization
Confederation and Nationhood
Key Historical Events
Understanding Canadian Geography
Indigenous Cultures and Contributions 5 classes
Diverse Indigenous Nations
Traditional Lifestyles and Practices
Impact of Colonization on Indigenous Peoples
Contemporary Indigenous Issues
Indigenous Contributions to Canadian Society
Historical Developments in Canada 5 classes
The Fur Trade and Economic Growth
The Role of Immigration
World Wars and Canada’s Role
Post-War Canada and Social Changes
The Quebec Referendum
Cultural Diversity in Canada 5 classes
Multiculturalism and Immigration Policies
Cultural Contributions of Various Ethnic Groups
Language and Identity in Canada
Celebration of Cultural Festivals
The Role of Arts in Canadian Culture
Government and Politics in Canada 5 classes
Structure of Canadian Government
Rights and Freedoms
Federal vs. Provincial Responsibilities
Political Parties and Elections
Current Political Issues in Canada
Canada's Global Influence 5 classes
Canada's Role in International Organizations
Foreign Policy and Diplomacy
Trade Relations and Economic Partnerships
Cultural Exports: Media and Arts
Canada's Environmental Initiatives
06
Home Management and Meal Prep
6 chapters • 100 marks
Home Management and Meal Prep
Introduction to Home Management 4 classes
Understanding Home Management
Importance of Organization
Time Management Techniques
Setting Up a Functional Home Environment
Meal Planning Basics 4 classes
Understanding Nutritional Needs
Creating a Balanced Meal Plan
Budgeting for Groceries
Meal Prep vs. Meal Planning
Grocery Shopping Skills 4 classes
Making a Grocery List
Reading Food Labels
Choosing Fresh Produce
Shopping on a Budget
Cooking Techniques and Safety 4 classes
Basic Cooking Methods
Kitchen Safety and Hygiene
Using Kitchen Equipment
Food Storage Guidelines
Special Dietary Needs 4 classes
Accommodating Allergies
Understanding Dietary Restrictions
Meal Prep for Special Diets
Cultural Considerations in Meal Prep
Maintaining a Healthy Home Environment 4 classes
Cleaning and Organizing the Kitchen
Food Safety Practices
Sustainability in Home Management
Creating a Comfortable Living Space
07
Hospitality Training
6 chapters • 100 marks
Hospitality Training
Introduction to Hospitality 4 classes
Definition of Hospitality
Importance of Hospitality in Healthcare
Overview of the Hospitality Industry
Key Principles of Customer Service
Communication Skills in Hospitality 4 classes
Verbal Communication Techniques
Non-Verbal Communication Skills
Active Listening in Hospitality
Handling Difficult Conversations
Cultural Competence in Hospitality 4 classes
Understanding Cultural Diversity
Cultural Sensitivity in Service
Adapting to Different Cultural Needs
Building Rapport with Diverse Clients
Service Excellence 4 classes
Creating Memorable Experiences
Personalizing Service for Clients
Responding to Client Feedback
Exceeding Client Expectations
Health and Safety in Hospitality 4 classes
Understanding Health Regulations
Safety Protocols in Healthcare Settings
Emergency Response Procedures
Maintaining a Clean and Safe Environment
Teamwork and Collaboration 4 classes
Building Effective Teams
Roles and Responsibilities in Hospitality
Conflict Resolution Strategies
Fostering a Collaborative Work Environment
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This certification is delivered by LAPT-accredited centres worldwide. Get certified with full study materials, LMS access and a recognised credential.

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