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Certificate in Customer Relationship Excellence

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  • 60 User Enrolled

Certificate in Customer Relationship Excellence

By Suryadatta, Pune

  • No Rating
  • (0 Reviews)
  • 60 User Enrolled
  • 800
  • 900


Course Content

17 sections • 65 lectures •
Chapter 1 Ebook
min
What is Customer Service?
min
Who Are Your Customers?
min
Meeting Expectations
min
Chapter 3 Ebook
min
Pre-Assignment Review
min
Making Connections
min
Chapter 4 Ebook
min
Creating a Personal Values Statement
min
Identifying and Setting Goals
min
What is a SMART Goal?
min
How to Create a SMART Goal Statement
min
Making Connections
min