LAPT works with practitioners to build certifications that match what Corporate Offices employers actually need. Independent assessment means a LAPT holder is job-ready, not just taught.
Developed with practitioners and employers
Built on ISO and UK National Occupational Standards
Five levels, entry to executive
External, objective and consistent
Certified in Visitor Management & Reception Etiquette – Certified Front Office & Reception Executive
3 certifications
Certified in Office Administration & Records – Certified in Diary, Travel & Meeting Coordination
2 certifications
Certified Office Operations Supervisor – Certified Corporate Facilities Manager
3 certifications
Certified in Business Writing & Email Etiquette – Certified in Professional Presentation Skills
2 certifications
Certified in Office Productivity Software – Certified in Digital Records & Data Handling
2 certifications
Certified in Corporate Client Service – Certified in Complaint Handling & Escalation
2 certifications
Five levels of one person's career. Each assumes the one below it and does not re-teach it.
Workshop
Foundation
Practitioner
Leadership
Executive
LAPT is an independent professional certification body. Level equivalences are LAPT's own statement of comparability. LAPT certifications are not accredited by a qualifications regulator, and the standards LAPT builds on define occupational competence — they do not endorse LAPT.
We accredit qualified training centres
Learners complete industry-aligned training
We conduct external, objective assessment
Successful learners receive a recognised credential
Front Office Operations
View Certification →Administrative Support
View Certification →Office Management
View Certification →Business Communication
View Certification →Digital Office Skills
View Certification →Customer Service
View Certification →Front Office Operations
View Certification →Administrative Support
View Certification →LAPT's independent external assessment means every certification is credible, consistent and recognised by employers. The training centre teaches; LAPT assesses. Keeping those two apart is what makes the credential worth holding.
Our Assessment Process →Built on the ISO standard for the industry, expressed as a LAPT Industry Standard, and aligned to the UK National Occupational Standards.HOW EVERY LAPT CERTIFICATION IS BUILT
Stronger professionals. Better outcomes. A brighter future.